Resource Coordinator

4 weeks ago


Oklahoma City, Oklahoma, United States Parrish Devaughn PLLC Full time

Job Summary

Parrish Devaughn PLLC is seeking a highly organized and detail-oriented Resource Specialist to join our team. As a key member of our staff, you will be responsible for coordinating with insurance companies, police departments, and medical providers to ensure seamless case management.

Key Responsibilities

  • Contact insurance companies to set up claims and send letters of representation.
  • Request reports, videos, and photos from police departments.
  • Obtain medical records and itemized billing through case management software.
  • Follow up on requests proactively until received, updating the status of requests in software.
  • Update values in case management software when medical bills and EOBs are received, including payments, adjustments, and multiple payments.
  • Contact client health insurance providers to request EOBs and send letters of representation with updated medical authorization.
  • Follow up on EOB requests proactively until received, updating statuses in the Comments section of each request and/or in the Notes section of the case management software.
  • Save incoming mail and faxes daily, recording receipt in software.
  • Pay invoices for medical records, litigation services, and police department requests.
  • Perform other related duties as assigned by management.

Requirements

  • Prior experience in Records Retrieval is preferred but not required.
  • A Bachelor's Degree is preferred.
  • Computer skills, including Microsoft Office Suite, are required.
  • Strong written and verbal skills are required.


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