Server - The Restaurant and The Roof

4 weeks ago


Durham, North Carolina, United States Hotel Durham LLP Full time
Job Overview

We are seeking a skilled and enthusiastic Server to join our team at Hotel Durham LLP. As a Server, you will play a vital role in providing exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Take food and drink orders from guests, ensuring that special needs and requests are accommodated whenever possible.
  • Remain attentive to customers throughout the entire dining experience, adhering to or exceeding service standards at all times.
  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
  • Learn menu items, recipes, and daily specials to answer questions and make recommendations to customers.
  • Maintain cleanliness standards in the guest area, wait station, and kitchen service area.
  • Process payments from guests and ensure accuracy of guest checks and method of payment to safeguard customer and company interests.
  • Attend pre-shifts and departmental meetings to enhance communications and gain knowledge of products, service, and facility.
  • Present a clean and professional appearance at all times.
  • Maintain a friendly, cheerful, and team-oriented demeanor at all times.
Requirements
  • Must be 18 years of age or older to serve alcohol (based on state regulations).
  • Alcohol certification and Serve Safe are a plus.
  • Restaurant experience: 1 year (preferred).
  • Must be eligible to work in the United States.
  • Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required.
Language and Physical Abilities
  • Good knowledge of the English language is mandatory, as well as the ability to speak, read, and write clearly.
  • Must be able to read and listen to instructions, memos, short correspondences, and messages.
  • Ability to be on your feet and alert for extended periods of time.
  • Ability to lift up to 25 lbs. as needed.
  • Continuous use of hands and arms.
  • Continuous bending, reaching, and twisting.
  • Maintains strong personal image and uniform standards.


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