Restaurant Operations Director
3 days ago
About R&R BBQ
R&R BBQ started as a passion project, with our founders initially barbecuing for friends and family. Their success in local competitions led to regional wins, which ultimately qualified them to compete in the largest contests in the US, where they placed among the top teams. The first R&R BBQ storefront opened in downtown Salt Lake City in 2013, followed by a second location in South Jordan two years later. Today, there are 12 restaurants located in two states, with rapid growth planned for new markets in the near future. Our recipes, spice rubs, BBQ sauces, and smoking techniques remain unchanged since the early days of competition, with our goal of continuing to win our most important contest every day - pleasing each and every guest.
Job Summary
We are seeking a highly experienced Restaurant Operations Director to lead our team. As a key member of our management team, you will be responsible for overseeing the efficient and profitable operation of our restaurants. This includes maintaining high food, health, and safety standards, ensuring customer satisfaction, and optimizing staff and resources.
Main Responsibilities
The successful candidate will have a proven track record of developing and implementing effective operational strategies, with a focus on delivering exceptional customer experiences. Key responsibilities include:
- Overseeing the execution of the R&R BBQ brand daily
- Serving as the point of contact for all customer service matters
- Maintaining high food, health, and safety standards
- Optimizing staff and resources to ensure efficient and profitable operations
- Ensuring customer satisfaction through effective communication and issue resolution
Qualifications
To be considered for this role, you must have a minimum of 5+ years of restaurant management experience, including at least 21 years of age. Proven track records of developing team members and leading high-performing teams are essential. Additionally, you must have a strong understanding of operational strategies and processes, with the ability to analyze data and make informed decisions.
What We Offer
We offer a competitive salary of $55,000 - $73,000, with additional bonus compensation of up to $13,000. You will also receive generous perks and benefits, including health insurance. As a valued member of our team, you will have opportunities for professional growth and development, with a focus on helping you succeed in your career.
Benefits
In addition to a competitive salary and bonus structure, we offer a range of benefits, including health insurance, paid time off, and opportunities for professional development.
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