System Operator II

1 week ago


Long Island City, United States WSP Full time
About the Role

We are seeking a highly skilled System Operator II to join our team at WSP. As a key member of our Mobility Operations Team, you will be responsible for managing incidents on roadways and improving traffic conditions.

Key Responsibilities
  • Act as Lead Operator when the lead is not available
  • Serve as the main contact person for a particular system during the shift
  • Train new staff members on every aspect of the system
  • Operate various computer-based traffic management systems
  • Monitor roadways via CCTV surveillance cameras and detection systems
  • Monitor all Intelligent Transportation System (ITS) devices and computer equipment associated with the system
  • Display expertise with the operation of all ITS equipment, computers, and software associated with a particular system
  • Utilize ITS equipment for incident management and the improvement of travel time, safety, and quality of life
  • Check the accuracy and validity of the messages displayed on all variable message signs (VMS)
  • Enter incident information into computer using Traffic Management System (TMS) software
  • Use standard operating procedures to detect, dispatch, monitor, and document roadway incidents
  • Confer with operations center partners and adjacent NYSDOT Transportation Management Centers (TMCs) to coordinate resources for incidents that may affect regional travel
Requirements
  • High School diploma
  • 0-2 years of experience with a TMC type facility and/or traffic management
  • Excellent oral and written communication skills
  • Computer/Software skills, including MS Office applications, spreadsheets, and databases
  • Public, internal, and external relations skills
  • Analytical and organizational skills
Benefits

WSP offers a comprehensive suite of benefits focused on providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation; paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Expected Salary

$33,200 - $54,780


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