Human Resources Generalist
3 weeks ago
Job Summary:
This role is responsible for providing HR counsel and support to supervisors/managers and hourly team members, with a focus on maintaining positive employee relations.
Main Responsibilities:
- Consult with managers and supervisors regarding team member discipline and performance issues, investigating workplace situations, gathering evidence, conducting interviews, and documenting claims of harassment, discrimination, and policy violations.
- Provide support to team members by interacting and communicating with them in the parks, visiting break rooms and lead offices to promote positive relations and identify potential issues.
- Support the process involved in reviewing performance reviews, team member counseling, and performance plans, ensuring that any written communication directed to team members is legal, fair, and consistent with Universal Orlando's values.
- Provide advice and consultation for front-line hourly team members regarding benefits, payroll questions, policy interpretations, and employee assistance program issues.
- Manage and monitor annual HR processes and special project initiatives, following up as needed.
This includes: supporting the execution of human resources activities related to policy interpretation, performance, accommodations, reporting, communication, transfers, training, and employee assistance programs for assigned client groups. The ideal candidate will have a strong understanding of employee relations, staffing, and payroll, with a proven track record of success in a large-scale fast-paced HR environment.
Requirements:
- Bachelor's degree in Human Resources, Industrial Relations, Business Management, or related field required.
- 3 years of Human Resources experience in a large-scale fast-paced HR environment preferred; or equivalent combination of education and experience.
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