Healthcare Case Manager
3 weeks ago
Lao Family Community Development, Inc. is a community development non-profit agency established in 1980. The agency provides community development real estate facilities and a diverse array of workforce, education, and human services that directly support low-income US-born high-barrier families and individuals, refugees, immigrants, transitional-age youth, seniors, and other special populations.
This position will case manage students enrolled in a healthcare-focused employment training program, develop and cultivate employer relationships in the healthcare industry, participate in the development of a portfolio of employers with job opportunities in the healthcare field, and perform related duties as required.
Key Responsibilities:- Conduct individual assessments to develop appropriate personalized employment action plans.
- Facilitate job, education, training, and other referrals to assist clients in fulfilling their employment plans.
- Assist clients in completing applications, composing resumes, and pre-employment testing.
- Collaborate with community organizations to provide clients with necessary clothing, shoes, and haircuts.
- Network with healthcare-related businesses, hospitals, and clinics to identify employment opportunities.
- Organize and conduct employment-related workshops, and job fairs, attend community outreach meetings, and speak at community group meetings.
- Develop and maintain detailed knowledge of the local healthcare labor market.
- Create and maintain case files; maintain accurate documentation regarding all information received and actions taken.
- Maintain accurate logs and compile records of work performed.
- Provide administrative and programmatic support to the Director, Managers, and/or Site Supervisors as needed.
- Receive, sort, analyze, and summarize material for the preparation of case files; reports; and maintenance of records.
- Prepare advanced word processing, spreadsheet, and presentation documents as assigned including manuals, brochures, reports, and PowerPoint presentations.
- Transport clients to and from employment-related activities.
- Be actively involved in the Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation compliance and help accomplish the goals and objectives of the agency's strategic plan.
Requirements and Qualifications:
- Bachelor's Degree highly desired; concentration in social work, psychology, communications, or other related fields. If no degree, a minimum of 1 year of case management experience working with sensitive needs populations including but not limited to low-income, unhoused, unemployed, youth, English as a second language, etc.
- Self-starter, ability to work with minimal supervision; excellent communication, multi-task, community relations, networking, and public speaking skills.
- Demonstrated ability to work with families, women, and children without discrimination towards people of diverse cultures, races/ethnicities, socioeconomic positions, ages, religions, genders, physical/mental challenges/disabilities, and sexual orientations.
- Understand, explain, and apply complex local, state, and federal regulations, policies, and procedures.
- Able to travel to meet with service providers and participants; ability to work independently as well as part of a team; must have a flexible schedule on some evenings and weekends.
- Proficient computer skills in MS Word, Excel, PowerPoint, database management, and Internet Explorer.
- Must have a valid California Driver's License, clean DMV record, and proof of current auto insurance and registration; must pass a background check.
Compensation: The hourly rate is based on experience and education, along with a comprehensive benefits package including health plan/vision, dental, paid vacations, holidays, sick leave, and employer-contributed pension/group life insurance.
To Apply: Please submit your cover letter and resume.
Lao Family Community Development Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age (over 40), disability status, protected veteran status or any other characteristic protected by law. LFCD is compliant with the Fair Chance to Compete for Jobs Act of 2019 and the Americans with Disabilities Act of 1990 (ADA).
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