Luxury Hotel Concierge
1 week ago
Welcome to Waldorf Astoria Hotels & Resorts, a leader in the hospitality industry for nearly a century. As a Bellperson / Doorperson / Valet Attendant, you will be part of our Front Office Team and play a crucial role in delivering exceptional guest experiences.
About the JobThis is a Full-Time position that requires availability to work weekdays, weekends, and holidays. You will be responsible for transferring and storing luggage, responding to guest requests, and ensuring that guests have a smooth and enjoyable stay.
Key Responsibilities:- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Safely park cars, retrieve cars for guests in a timely manner, and ensure cars are locked and the keys are stored safely or returned to the owner
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance, and functionality of equipment
We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience and qualifications. In addition, we provide a comprehensive benefits package, including access to your pay when you need it through DailyPay, medical insurance coverage for you and your family, mental health resources, best-in-class paid time off (PTO), go Hilton travel discount program, supportive parental leave, matching 401(k), employee stock purchase program (ESPP), debt-free education, career growth and development, team member resource groups, recognition and rewards programs, and more.
About UsHilton has been a leader in the hospitality industry since its founding in 1919. Today, we remain a beacon of innovation, quality, and success. Our continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. We look for demonstration of these Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. In addition, we look for the demonstration of key attributes such as Quality, Productivity, Dependability, Customer Focus, and Adaptability.
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