Client Relationship Specialist

5 days ago


Waconia, Minnesota, United States H&R Block Full time
Job Summary:
H&R Block is looking for a highly motivated Client Relationship Specialist to provide exceptional client experiences and ensure seamless service delivery. As a key member of the team, you will be responsible for building strong relationships with clients, matching them with suitable tax professionals, and maintaining office cleanliness and organization.

Responsibilities:
* Answer phone calls and greet clients in a personalized manner
* Schedule clients according to their preferences
* Ensure all client needs are met during service delivery
* Develop and maintain strong relationships with clients
* Collaborate with colleagues to achieve team goals

Requirements:
* 1-2 years of experience in customer service or a related field
* Excellent communication and interpersonal skills
* Ability to multitask and work in a fast-paced environment
* Computer proficiency with Microsoft Office

What We Offer:
* Competitive salary: $45,000 - $55,000 per year
* Comprehensive benefits package, including medical coverage and 401k retirement savings plan
* Opportunities for professional growth and development

About Us:
H&R Block is a global leader in tax preparation services, dedicated to helping individuals and families achieve financial stability and prosperity. We value diversity and inclusivity in the workplace and strive to create a connected culture that promotes collaboration and mutual respect.

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