Mental Health Support Specialist

5 days ago

Chattanooga, Tennessee, United States Focus Treatment Center Full time
Job Summary

We are seeking a highly motivated and compassionate Mental Health Technician to join our team at Focus Treatment Center. As a key member of our clinical staff, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities
  • Assist the clinical team in patient care, including psycho-educational group presentations and monitoring of patients.
  • Perform admissions and orientation of patients to the unit, ensuring a smooth and welcoming experience.
  • Take patient vital signs and document according to facility policy, maintaining accurate and up-to-date records.
  • Observe patient behaviors and document in accordance with facility policy, providing valuable insights for treatment planning.
  • Conduct crisis intervention with the supervision of Director of Nursing/ADON or Charge Nurse, ensuring the safety and well-being of patients.
  • Escort patients to appointments and outings, providing transportation and support as needed.
  • Conduct educational lectures for patients and families, promoting awareness and understanding of addiction and recovery.
  • Document all interactions with patients in accordance with department and facility procedure, using a computer keyboard to maintain accurate records.
Requirements
  • High School Diploma accepted, but Bachelor's Degree preferred.
  • Good understanding of addictive process and recovery skills.
  • Minimum of one year experience in the addiction field.
  • Individuals in recovery from substance abuse must have a minimum of two years of continuous chemical abstinence and must be active in support groups.
Competencies
  • Problem Solving - identifies and resolves problems in a timely manner.
  • Customer Service - manages difficult or emotional patient situations.
  • Oral Communication - speaks clearly and persuasively in positive or negative situations.
  • Written Communication - writes clearly and informatively, edits work for spelling and grammar.
  • Quality Management - demonstrates accuracy and thoroughness.
  • Organizational Support - follows policies and procedures, completes administrative tasks correctly and on time.
  • Judgment - displays willingness to make decisions; exhibits sound and accurate judgment.
  • Planning/Organizing - uses time effectively.
  • Professionalism - approaches others in a tactful manner.
  • Quantity - completes work in a timely manner, works quickly.
  • Adaptability - manages competing demands.
  • Attendance/Punctuality - is consistently at work and on time.
  • Dependability - follows instructions, responds to management direction.
Working Conditions

This position involves direct and indirect patient contact, requiring the ability to tolerate stressful situations and various conditions that may be unpleasant to the sense of sight, touch, and smell. The position also involves standing, walking, stooping, and lifting up to 50 lbs.

Additional Responsibilities
  • Accept responsibility for professional growth and development of self or lack thereof.
  • Adhere to facility, departmental, corporate, personnel, and standard policies and procedures.
  • Attend/complete all mandatory facility in-services and staff development activities as scheduled.
  • Adhere to facility standards concerning conduct, dress, attendance, and punctuality.
  • Support facility-wide performance improvement goals and objectives.
  • Maintain confidentiality of facility employees and patients.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.

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