Site Operations Manager
4 weeks ago
Venu+, the global leader in turn-key revenue-share outsourced services, is seeking a skilled Site Operations Lead to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient operation of our entertainment venues.
Key Responsibilities
- Monitor and maintain arcade games, locker systems, and mobility equipment to ensure they are in proper working condition for guests.
- Lead and motivate a team of coworkers to develop a guest-focused culture.
- Manage team workflow, delegate tasks, and act as the point of contact in the absence of the location manager.
- Provide exceptional guest service, explaining game rules, controls, and strategies.
- Maintain a clean, tidy, and organized environment, creating an inviting atmosphere for guests.
- Guide guests through an array of enticing prizes, ensuring they leave with unforgettable memories.
- Adhere to all venue policies and procedures to maintain a safe and enjoyable environment for all.
Requirements
- High school diploma or equivalent.
- Previous experience in an entertainment or hospitality setting is preferred.
- 2 years of leadership experience preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving abilities and attention to detail.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic computer skills.
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