Senior IT Administrator
7 days ago
Blake Smith Staffing, LLC is seeking a highly skilled Senior IT Administrator to join our team. As a key member of our IT department, you will be responsible for the day-to-day support of a Windows-based system on a worldwide Microsoft Active Directory and Citrix environment.
Key Responsibilities
• Provide technical support for all types of IT hardware and corporate software
• Prioritize, assign, and respond to all incoming service requests according to internal procedures
• Assist and train users on IT corporate software
• Work with a global team to implement consistent IT standards and ensure high levels of security and system availability
• Maintain the internal Wiki with procedures, documentation, and the internal knowledge base with issue resolution
• Operate video conferencing equipment and set up VC meetings upon request
• Provide mobile device support for Android/iOS and experience with provisioning service and coordinating with carriers
Requirements
• 7 or more years of experience in a mix of technical field support, help desk, and administration roles in IT
• Excellent technical skills with minimum 2-7 years' experience with server virtualization (VMware 6.X), desktop virtualization (Citrix 7.12), network administration with Windows 7, Windows server 2012, Ms Exchange 2010, Active Directory environment, and LAN/WAN Cisco VoIP networks
• Must be organized and detail-oriented
• Self-starter with the ability to initiate and complete assignments accurately and on time with minimal supervision
• Excellent client service and client interaction (via phone, e-mail, and face-to-face) skills required
• Positive and constructive attitude, and the ability to work both independently and within a team environment
• Excellent verbal and written communication skills and the ability to be prompt and courteous
• Strong problem-solving skills with an emphasis on quick problem resolution
• Experience providing mobile device support for Android/iOS and experience with provisioning service and coordinating with carriers
• Good knowledge of IT standards, practices, principles, and security aspects
• Microsoft, Cisco, Citrix, and VMware certifications a plus
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