Shift Leader

3 weeks ago


Columbia, South Carolina, United States Baskin Robbins Full time

About the Role:

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.

Key Responsibilities:

  • Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
  • Provide excellent guest satisfaction, service speed, and product quality.
  • Meet safety and sanitation standards.
  • Anticipate and understand guests' needs and exceed their expectations.
  • Works well in a team environment.

About Us:

We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.

Our Company:

Dunkin' Donuts is a leading baked goods and coffee chain, serving more than 3 million customers per day.

Our Values:

We value hardworking and enthusiastic employees and we make it a priority to ensure their success.


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