Executive Restaurant Operations Director

6 days ago


Farmington, Connecticut, United States Sally's Apizza Full time

About Sally's Apizza

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We have been creating New Haven Style Apizza since 1938 and are now expanding to locations across the United States. Our distinctive tomato sauce and chewy, crispy crust with an iconic oven-kissed char draws pizza fans from around the world.

We hand-craft authentic pizza in custom-designed ovens, using original recipes. Our mission is to make great pizza available to everyone.

As we grow, comes new opportunities from management to corporate roles. We offer coaching, training, and promotion within, giving you a path to pursue your future career goals.


Sally's Apizza is seeking an experienced General Manager with a background in restaurant operations. The ideal candidate will be energetic, personable, engaging, and understand the technical aspects of great hospitality.

  • The ability to work on your feet for 8-10 hours per day
  • Able to be scheduled any day of the week, opening, or closing
  • Available to work on holidays (except Thanksgiving and Christmas)
  • Basic understanding of Microsoft Office
  • Previous Management experience required

Responsibilities include:

  • Fully embodying our company culture and historical evolution
  • Mentor, teach, and train managers and staff to perform at a high level
  • Be responsible for all aspects of restaurant operations including food and beverage execution, quality control, service, cost control, labor, and profitability
  • Meet budgeted goals related to revenue, cost of goods, labor, and operating expenses
  • Manage weekly profit and loss analysis, inventory, ordering, and production
  • Manage labor cycle by producing revenue projections, staffing matrices, staff scheduling, and theoretical vs actual labor analysis
  • Maintain CRM platform to ensure customer relations visibility while ensuring guest satisfaction, retention, and recovery
  • Work directly with the Training Manager on education and training of all team members
  • Maintain the appearance, cleanliness, and upkeep of the restaurant
  • Ensure that all preparation areas and employees maintain public health, sanitation, and safety standards
  • Enforce handbook policies and standards
  • Develop and maintain relationships with vendors

Requirements

  • Technical skills: Microsoft Office, Brink, 7Shifts POS preferred
  • Ability to do theoretical costing around food, purchasing, and labor
  • Language: English, Basic Spanish preferred but not required
  • Experience: A minimum of 5 years of proven success as a leader in restaurant operations
  • Certifications: ServeSafe Certified
  • Work Environment: This hands-on position requires 80% of the work week to be spent actively engaged in running culinary operations

Benefits

  • Starting salary of $80,000 per year depending on experience
  • Dental insurance
  • Employee discount
  • Health insurance
  • Vision insurance
  • Short-term Disability
  • Long-Term Disability
  • Group Life
  • Sick Time & Vacation Time

About Us

  • We value passion for Apizza
  • We strive for excellence and bring our personal best to work every day
  • We demonstrate warmth and care while creating memorable moments of hospitality
  • We take pride in our job and use our best judgment to do what is right and fair
  • We are a teaching company filled with people who are hungry for knowledge and growth

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