Bakery Operations Manager

5 days ago

Richmond, Virginia, United States Kroger Full time
{"Job Title": "Bakery Manager", "Job Summary": "We are seeking a highly skilled Bakery Manager to join our team at Kroger. As a key member of our bakery team, you will be responsible for leading a team of associates to deliver exceptional customer service and achieve sales and profit goals.

Responsibilities:

* Lead a team of associates to provide excellent customer service and achieve sales and profit goals
* Establish and maintain a safe and clean environment that encourages customer loyalty
* Develop and implement department performance goals and empower associates to meet or exceed targets through teamwork
* Train and develop associates on the performance of their jobs and participate in the performance appraisal process
* Adhere to all local, state, and federal laws, company guidelines, food safety regulations, and guidelines
* Create an environment that enables customers to feel welcome, important, and appreciated
* Prepare deli/bakery items per customer requests and slice deli meats and cheeses to customers' requests using proper equipment according to company guidelines
* Offer product samples to help customers discover new items or products they inquire about
* Inform and educate department associates on promotions, create and implement department period promotional plans in partnership with store management, and stay current with present, future, seasonal, and special ads
* Prepare and submit seasonal critiques for the sales and merchandising supervisor
* Assist store management in preparing the store/department budget, expense control, and profit/loss reviews, and take appropriate action on all financial reports
* Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs
* Plan and organized inventory process maintained awareness of inventory/stocking conditions, noted any discrepancies, trained department associates on inventory/stocking, and Computer Assisted Ordering
* Prepare foods according to food temperature logs, follow cooking instructions, and ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
* Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, and notifying store management of any items in need of repair and of customer or employee accidents
* Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud

Requirements:

* Effective communication skills
* Knowledge of basic math
* Ability to handle stressful situations
* Current food handlers permit once employed

Preferred Qualifications:

* High school education or equivalent
* Management experience
* Retail/Deli/Bakery experience
* Second language (speaking, reading, and/or writing)

If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and achieving sales and profit goals, we encourage you to apply for this exciting opportunity."

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