Bar Support Specialist

3 days ago


Brooklyn, New York, United States Bar-Lab Hospitality Group - NY Full time
Bar Back Job Description

We are seeking a highly motivated and detail-oriented Bar Back to join our team at Bar-Lab Hospitality Group - NY. As a Bar Back, you will play a crucial role in ensuring our guests have an exceptional bar and/or dining experience.

Key Responsibilities:
  • Assist bartenders with opening and closing duties, including restocking the bar with garnishes, straws, and napkins.
  • Ensure the bar is well-stocked with ice, liquor, wine, and beer.
  • Check taps and appliances to confirm they are working properly and make minor repairs or change out kegs as needed.
  • Keep the bar clean by wiping down surfaces, cleaning soiled glassware, and cleaning bar surfaces and equipment.
  • Provide excellent customer service by speaking to customers, answering questions, and handling complaints.
  • Maintain records and report levels of usage to assist in the reordering process.
  • Prepare the bar for patrons by assisting with setting and detailing the bar, preparing waters, sanitation stations, napkins, service plates, glassware, and utensils.
  • Maintain bar diners by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
  • Inform guests of basic information about offerings at the restaurant or other bar-lab venues on property and/or locally.
  • Protect the establishment and patrons by adhering to all bar-lab policies and procedures, sanitation standards, safety, and alcohol control policies.
  • Knowledge of all table and position numbers.
  • Assist bartenders and guests with bread and water service.
  • Communicate clearly any additional orders or needs the guests may have to the bartender or manager.
  • Deliver used dishes and utensils to the kitchen for cleaning.
  • Contribute to the team effort by assisting other staff as time allows.
  • Perform basic cleaning tasks as needed or directed by the manager.
  • Fulfill special requests made by management to maintain the flow of service, guest experience, and/or restaurant cleanliness.
Requirements:
  • Previous restaurant experience required.
  • Physically able to carry 35 pounds; able to stand, bend, and move throughout the shift.
  • Works well as part of a team and on individual tasks.
  • Works well and efficiently under pressure.
  • Good interpersonal skills and communication with all levels of staff and management.
Bar Back Top Skills & Proficiencies:
  • Dedication to guest experience.
  • Self-motivated.
  • High energy.
  • Attention to detail.
  • Flexibility.
  • Teamwork.
  • Thoroughness.
  • Professionalism.
  • Cleanliness – personal and spatial.


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