Academic Support Associate
2 weeks ago
Join the team at Union County College, where we're dedicated to providing top-notch academic support services to our students. As an Academic Support Associate, you'll play a vital role in helping students achieve their educational goals.
About the Role:
- Provide exceptional customer service to students, parents, and faculty members, answering questions and addressing concerns related to academic programs, registration, financial aid, and student services.
- Offer guidance on the college admission process, course selection, and degree requirements, ensuring that students are well-informed and prepared for their academic journey.
- Collaborate with other departments to ensure seamless communication and referral of students to relevant resources and services.
- Support Student Service Generalists, Specialists, and Coordinators in the development and implementation of programming initiatives, such as Financial Aid Literacy workshops, New Student Orientation, and Athletic programming.
- Utilize excellent interpersonal skills to establish and maintain effective working relationships with students, faculty, and staff, fostering a positive and inclusive learning environment.
Requirements:
- Bachelor's degree required; Associate degree considered with relevant experience.
- Minimum one year of office and customer service experience.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software applications quickly.
- Excellent communication and problem-solving skills, with the ability to multitask and work effectively in a fast-paced environment.
- Ability to read, write, and speak English fluently; Spanish language proficiency preferred.
Benefits:
- A competitive salary: $38,426 per annum.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- Twenty vacation days, ten paid holidays, and a flexible schedule to meet department needs.
- Tuition remission for credit and non-credit courses at UCNJ Union College of Union County, NJ.
- Tuition reimbursement for an approved degree program at an accredited college or university.
About Us:
Union County College is an equal opportunity employer/protected veteran/disabled institution. We are committed to diversity and inclusion, and welcome applications from qualified candidates who share our values.
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