Customer Service Representative

1 week ago


Clarion, Iowa, United States Total Wine & More Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.

About the Role

This is an immediate hire opportunity where you will work closely with our sales team to provide customers with recommendations and connect them to the right products. You will also be responsible for replenishing and maintaining inventory, as well as ensuring store visual presentation meets our high standards.

Key Responsibilities
  • Provide customer service by greeting and establishing relationships with customers while informing them of our products and services;
  • Process cash transactions and follow minor policy guidelines;
  • Participate in wine, spirits, and beer training to learn about our products and make informed recommendations to customers;
  • Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.;
Estimated Salary Range

The estimated salary range for this position is $15-$18 per hour, depending on experience. We also offer opportunities for career growth and professional development, as well as a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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