Medical Office Coordinator
4 days ago
We are seeking a professional and friendly Medical Receptionist to join our team at Exceptional Wellness Counseling in Manalapan and Shrewsbury offices. As a key member of our administrative team, you will be responsible for providing exceptional customer service to our clients while maintaining a high level of professionalism.
About the RoleThis is a full-time position with a competitive salary range of $48,000 - $52,000 per year, depending on experience. The successful candidate will have the opportunity to work in a dynamic and fast-paced environment, working closely with our mental health professionals to provide top-notch care to our clients.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively. You will be responsible for scheduling appointments, handling phone calls and requests, and maintaining accurate records.
Key Responsibilities:- Schedule appointments and handle rescheduling and cancellations
- Assess phone calls and requests, providing superior customer service and maintaining a one call resolution standard
- Participate in team planning meetings
- Provide friendly customer service
- Enter new client data
- Handle complex or confidential situations
- Handle client concerns
- Handle office maintenance
- Professional and friendly presentation
- Proficiency in English
- Results-driven and patient
- A high degree of attention to detail and trustworthiness
- Ability to prioritize and manage multiple responsibilities
- Accepts training, correction, and feedback well
- Prior experience in an office setting
- Knowledge of how insurance carriers work
- Ability to commute to the Manalapan and Shrewsbury office
- 401(k) plan with company matching
- Dental insurance
- Health insurance
- Paid time off
Location: Manalapan and Shrewsbury offices. Ability to commute or relocate required. Work Location: In-person.
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