AI Server Maintenance Engineer
23 hours ago
About the Role
SMARTECH and Associates, LP is seeking an experienced AI Server Maintenance Engineer to join our team. This is a contract position based in Reno, NV.
Salary: $80,000 - $110,000 per annum, depending on experience.
Job Description:
We are looking for a highly skilled individual with expertise in maintaining and supporting high-end servers, artificial intelligence (AI), generative AI (GenAI), and high-performance computing (HPC) systems. The successful candidate will have excellent analytical and client communication skills, as well as the ability to test and certify PC, networks, servers, and client-approved software applications and associated peripherals.
Key Responsibilities:
- Maintain and support AI servers, including hardware and software troubleshooting and repair.
- Provide maintenance and support on legacy products, including Core and server products.
- Perform disk replacement on enterprise storage products, install and maintain PCs and associated software, networks, servers, and peripherals.
- Support network products from operational and maintenance perspectives.
- Perform installs, moves, adds, and changes as required.
- Test and certify servers and client-approved applications.
- Provide follow-up on problems or escalation.
- Maintain a high degree of professionalism in actions, demeanor, and dress.
- Ensure customer satisfaction throughout the service delivery transaction.
- Ensure client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
Requirements:
- Hardware experience on high-end servers.
- Ability to test and certify PC, networks, servers, and client/Unisys approved software applications and associated peripherals.
- Knowledge of client-specific internal procedures and service delivery requirements.
- Excellent analytical and client communication skills.
About SMARTECH and Associates, LP
SMARTECH has been in business since 1993 and is a leader in delivering nationwide technology services and solutions to some of the country's largest clients. We meet the needs of our customers by providing a flexible and skilled workforce. We bring an ability to complete projects and maintain budgetary control over variable costs. In addition to the United States corporate office, SMARTECH works with leading Fortune 500 companies and SMEs throughout the Asia-Pacific region and North America specializing in innovative technology systems and infrastructures. When you partner with SMARTECH, you talk to real people that want you to succeed. We are a national leader in technology services and resolutions. A fast-growing international company.
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