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Liquor Store Manager II Position
1 month ago
This role will effectively lead, manage, and develop overall stand-alone liquor store operations and associates to execute best practices and maximize sales and profitability. Responsible for the profit and loss (P&L) for their store and must use leadership and merchandising skills to manage the product levels and make sound business decisions by creating a shopping and working environment that exemplifies the company's commitment to and vision of service, quality, and neighborhood partnerships.
Key Responsibilities- Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback.
- Ensures associates greet, assist, provide efficient service, and thank customers in a prompt, courteous, friendly, and business-like manner in order to promote the company image as a service-oriented operation.
- Oversees the financial budget, in-stocks, inventory, shrink, and expenses including labor and supply management and cash control with a high level of integrity, urgency, and responsibility within the best interests of the organization.
- Recruits, interviews, and hires the best-qualified applicants through proactive and consistent recruitment techniques, within company-established compensation guidelines.
- Must be at least 21 years of age.
- Proven experience in a SEG lead position or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels, or general business.
- Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
- High standard of integrity and reliability.
- Demonstrated strong customer service skills, effectively addressing customer issues, and controlling business impact.
- Knowledge of liquor, wines, and beers.
- Exceptional interpersonal, motivational, customer service, and communication skills.