Fitness Customer Service Team Member
1 week ago
This is a dynamic role for a highly motivated individual who is passionate about delivering exceptional customer experiences. As a Member Services Representative, you will be the face of Planet Fitness, providing outstanding service to our members and ensuring their overall satisfaction with their fitness experience.
The successful candidate will possess excellent communication skills, both written and verbal, and be able to effectively handle multiple tasks and responsibilities in a fast-paced environment.
Key Responsibilities:- Greet and assist members, prospective members, and guests in a friendly and professional manner, providing personalized support and guidance.
- Operate the front desk efficiently, handling phone calls, checking members into the system, processing new member sign-ups, and conducting tours.
- Maintain accurate and up-to-date records of member information, account details, and correspondence.
- Respond promptly to member inquiries and concerns, escalating issues as necessary to ensure timely resolution.
- Contribute to maintaining a clean, safe, and welcoming environment for members by reporting any maintenance or housekeeping issues.
- Customer service background and CPR/AED certification are preferred.
- Basic computer proficiency and strong organizational skills are essential.
- Punctuality, reliability, and a positive attitude are must-haves for this role.
- A high school diploma or equivalent is required; 18 years of age or older.
- Continual standing and walking during shifts.
- Occasional lifting of up to 50 pounds.
-
Fitness Customer Service Representative
7 days ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeWe are seeking a motivated and customer-focused individual to join our team as a Fitness Customer Service Representative.About the RoleThis role is ideal for someone who is passionate about delivering exceptional customer service and has a strong desire to work in a fast-paced fitness environment.As a Fitness Customer Service Representative, you will be...
-
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob Title: Fitness Industry Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Industry Customer Service Representative. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to Planet Fitness members, prospective...
-
Fitness Customer Service Associate
7 days ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeThe Planet Fitness - Midwest Management Group is a dynamic and growing fitness center looking for an exceptional Customer Service Representative to join our team.About the JobWe are seeking a highly motivated and enthusiastic individual to provide outstanding customer service to our members, prospective members, and guests. As a Member Services...
-
Fitness Customer Experience Associate
6 days ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeJob SummaryThe Fitness Customer Experience Associate will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members and guests. This individual must possess excellent communication skills, both written and verbal, and be able to interact with members in a friendly and...
-
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeAbout the JobAt Planet Fitness - Midwest Management Group, we're dedicated to creating a positive member experience. As an Overnight Closer (Member Services Representative), you'll play a key role in providing exceptional customer service to our members, prospective members, and guests.
-
Part-Time Fitness Team Member
1 week ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeJob DescriptionWe are seeking a Part-Time Member Services Representative to join our team. As a key member of our front desk staff, you will be responsible for creating a positive member experience by providing exceptional customer service.
-
Fitness Services Ambassador
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeAbout the RoleWe are seeking a highly motivated Fitness Services Ambassador to join our team at Planet Fitness - Midwest Management Group. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service to our members and guests.Key Responsibilities:Greet gym members, prospective members, and guests with a warm...
-
Customer Service Ambassador
7 days ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeAbout Planet Fitness Inc.Planet Fitness is a leading fitness center franchisor and operator with over 2,000 locations across the United States, Canada, Mexico, and more. Our mission is to create a Judgement Free Zone where members can feel inspired and motivated to achieve their fitness goals.Job Title: Customer Service AmbassadorEstimated Salary: $40,000 -...
-
Customer Service Ambassador
1 week ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeOverviewPlanet Fitness Inc. is a dynamic and rapidly expanding fitness company with a strong commitment to customer satisfaction.We are seeking highly motivated individuals to fill the position of Member Services Representative, playing a vital role in shaping the fitness experience for our members.About the JobThe Member Services Representative will be...
-
Customer Service Ambassador
6 days ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeJob Description:We are seeking a Customer Service Ambassador to join our team at Planet Fitness Inc. As a key member of our staff, you will be responsible for providing exceptional customer service to our members and guests, ensuring that they have a positive and enjoyable experience at our facility.Responsibilities:Provide exceptional customer service to...
-
Fitness Center Associate
5 days ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeAbout Planet Fitness Inc.We are a leading fitness center chain with over 2,000 locations across the United States, Canada, and other countries. Our mission is to provide an affordable and high-quality fitness experience for our members.Job DescriptionAs a Member Services Representative at Planet Fitness Inc., you will play a critical role in delivering...
-
Customer Service Manager
6 days ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob OverviewPlanet Fitness - Midwest Management Group is seeking an experienced Customer Service Manager to join our team. This role will be responsible for managing the day-to-day operations of our fitness center, ensuring that all performance and objectives are met in order to provide a Judgement Free member experience.
-
Customer Service Team Member
2 days ago
Cincinnati, Ohio, United States The Hertz Corporation Full timeThe Hertz Corporation is seeking a Customer Service Associate to join our team. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.">About the RoleWe are looking for an individual with 2 years of customer service experience who can provide exceptional service to our customers. The...
-
Customer Service Ambassador
7 days ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeAbout UsPlanet Fitness - Midwest Management Group is a dynamic and fast-paced environment that values customer satisfaction.SalaryThe estimated salary for this position is $40,000-$60,000 per year, depending on experience.Job DescriptionWe are seeking a highly motivated and enthusiastic Member Services Representative to join our team. As a Member Services...
-
Customer Service Ambassador
6 days ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for creating a positive experience for our members and guests.Key ResponsibilitiesMember Experience: Greet members, prospective members, and guests with a smile,...
-
Customer Service Ambassador
4 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob SummaryThe Customer Service Ambassador will provide exceptional customer service to Planet Fitness members, prospective members, and guests, creating a positive member experience. The ideal candidate will be responsible for greeting gym members, prospective members, and guests, providing exceptional customer service, handling front desk activities,...
-
Fitness Club Operations Specialist
6 days ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob DescriptionAs a Fitness Club Operations Specialist with Planet Fitness - Midwest Management Group, you will play a vital role in creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.
-
Customer Experience Ambassador
6 days ago
Cincinnati, Ohio, United States Planet Fitness Inc. Full timeJob Description:The Customer Experience Ambassador will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...
-
Customer Experience Associate
6 days ago
Cincinnati, Ohio, United States Planet Fitness, Inc. Full timeJob Title: Customer Experience AssociateAt Planet Fitness, Inc., we are dedicated to providing an exceptional fitness experience for our members. As a Customer Experience Associate, you will play a vital role in ensuring that our gym is welcoming and supportive of all members.The ideal candidate will possess excellent communication skills, be able to work...
-
Restaurant Team Member
7 days ago
Cincinnati, Ohio, United States Papa John's - Clough Pike Full timeJob DescriptionThe team member maintains Papa John's high standards by ensuring quality products and service are delivered to customers. Key ingredients include flexible schedules, competitive pay, and opportunities for growth and development.ResponsibilitiesEnsure high-quality products and service are delivered to customersComply with Papa John's uniform,...