Program Manager/Entrepreneurial Resource Centers

About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

A temporary, exempt, full-time, benefited position through 6/30/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).

Salary: $5,833.33- $7,500.00 per month.

Location: San Bernardino.

Work Schedule

Exempt. 40 hours per week. Typically, Monday-Friday from 8:00AM-5:00PM though some nights, weekend work may be required.

First Review Deadline

This position will remain open until filled.

Typical Activities

Under minimal supervision of the IECE Director or his/her designee, the Program Manager will work independently to oversee the successful operation of all currently operating ERCs.

• Serve as the main programmatic point of contact for the ERCs and work onsite at each ERC location.
• Monitor operating budget and coordinate with UEC Auxiliary Accounting on all budget and financial transactions.
• Monitor Affiliate Partner agreements to ensure compliance and milestone completion.
• Work with all IECE programs to coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually.
• Plan and confirm all training programs, special initiatives and events with Affiliate Partners, other partner organizations and/or IECE programs including but not limited to space, equipment, materials as well as attendance of participants.
• Develop a recruitment and outreach plan for the recruitment of Affiliate Partners and training participants in collaboration with other IECE programs as needed.
• Develop promotional materials and distribute on all IECE and program specific social media and email platforms.
• Manage and Update meeting room reservation calendars and prepare meeting rooms for meetings.
• Ensure the smooth and effective planning and functioning of training events
• Create event flyers, send out weekly online communications, flyer posting and managing monthly newsletters and events. Provide a monthly activity log to the IECE Director.
• Attend Daily/Weekly meetings as needed.
• Monitor submission portal and review all Affiliate Partner applications submitted.
• Provide frequent updates of pertinent and timely information regarding all ERC program activities, issues, and opportunities to the IECE Director and IECE leadership team.
• Answer all incoming calls for ERC Affiliate Partner services and assist clients.
• Communicate any changes last-minute changes in events to appropriate IECE programs and team members.
• Understand and respond to all clients' needs and requests in a timely and professional manner.
• Use good time management skills in prioritizing work and scheduling workshops and events.
• Represent the IECE and the ERCs in an official capacity regarding program activities, and coordinate communication with the business community of the Inland Empire region area.
• Lead and manage the program in accordance with the core values of the IECE, which include the following:
• At IECE, regardless of your role, you MUST think like an owner. We have become one of the largest Entrepreneurship Centers in the world because we take complete ownership of everything we do.
• On our team, if you are not RESULTS DRIVEN, you will feel like a stranger in a strange land. Results are what our students, community members and key partners expect from us, and what we consistently deliver.
• Constant learning is essential. If we are to live our core focus, we must be experts delivering state of the art, progressive programs, and educational resources. Experts become leaders in their field because of their perpetual learning ambition - and they continue as leaders and influencers due to their willingness to learn, grow and expand.
• Represent the ERCs at weekly and quarterly/annual IECE leadership team meetings.
• Other duties as assigned.

Minimum Qualifications

• Education: High School Diploma or GED.
• Experience: 3+ years of experience working in a program management, customer service, event planning or hospitality management role. Ideal candidates would have knowledge of and experience with small business technical assistance programs such as the Small Business Development Center (SBDC) and Women's Business Center (WBC).+ or more years of experience working in facilities, or event planning related role.
• Other: Must have a valid California Driver's License.Must be able to proficiently use Canva for graphic design for community event flyers.Must be able to post to and manage all social platforms, such as, but not limited to, Instagram, Facebook, and LinkedIn.Exceptional customer service skills.Strong verbal and written communication skills.Ability to effectively communicate with a wide range of stakeholders.Ability to multi-task and work under tight deadlines with a high level of accuracy.Must be flexible with work schedule for evening and weekend hours as needed.Demonstrate problem solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks.Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel.Exhibit professionalism, professional attire, and demeanor at all times.Demonstrate organizational skills and ability to independently prioritize daily workload.Must work effectively with colleagues and clients.Excellent interpersonal skillsAbility to maintain a positive attitude.Knowledge of applicable safety practices.

Preferred Qualifications

• Bachelor's degree in a business or a closely related field is desired.

Benefits Include:

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement and CalPers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation, Unemployment Insurance, State Disability Insurance

EQUAL OPPORTUNITY EMPLOYER

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.

To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm.

As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589.

Supplemental Information

UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.