Fitness Experience Coordinator

1 week ago


Lockport, Illinois, United States Planet Fitness Inc. Full time

Planet Fitness Inc. is an exciting place to launch your career in the fitness industry.

About Us

We pride ourselves on creating a culture that empowers people to live a healthy lifestyle, and we're looking for a high-energy individual to join our team as a Fitness Experience Coordinator.

Key Responsibilities
  • Provide exceptional customer service to Planet Fitness members, prospective members, and guests.
  • Create a positive member experience by handling all front desk-related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Take prospective members on tours of our facilities and assist with maintaining the neatness and cleanliness of the club.
  • Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
Requirements
  • Customer service background preferred.
  • BASIC COMPUTER PROFICIENCY IS REQUIRED.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Exceptional customer service skills; able to interact positively and professionally with members and co-workers.
  • Strong listener with the ability to empathize and problem-solve.
  • Diplomacy in all interactions using appropriate behavior and language.
Benefits
  • Complimentary Back Card Membership.
  • Company Facilitated Training.
  • Advancement Opportunities.
  • Rewards and Recognition Programs.
Salary Information

The estimated annual salary for this role is $29,696.80, based on an hourly rate of $14.40.



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