Fitness Experience Coordinator
1 week ago
Planet Fitness Inc. is an exciting place to launch your career in the fitness industry.
About UsWe pride ourselves on creating a culture that empowers people to live a healthy lifestyle, and we're looking for a high-energy individual to join our team as a Fitness Experience Coordinator.
Key Responsibilities- Provide exceptional customer service to Planet Fitness members, prospective members, and guests.
- Create a positive member experience by handling all front desk-related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Take prospective members on tours of our facilities and assist with maintaining the neatness and cleanliness of the club.
- Facilitate updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Customer service background preferred.
- BASIC COMPUTER PROFICIENCY IS REQUIRED.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are essential.
- Exceptional customer service skills; able to interact positively and professionally with members and co-workers.
- Strong listener with the ability to empathize and problem-solve.
- Diplomacy in all interactions using appropriate behavior and language.
- Complimentary Back Card Membership.
- Company Facilitated Training.
- Advancement Opportunities.
- Rewards and Recognition Programs.
The estimated annual salary for this role is $29,696.80, based on an hourly rate of $14.40.
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