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Customer Service Champion

1 month ago


Sumner, Washington, United States 1UP Floors Full time
Job Overview

1UP Floors is seeking a highly skilled and dedicated Customer Service Champion to join our team. As a key member of our Customer Service Department, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns.
  • Utilize strong communication and interpersonal skills to build rapport with customers and resolve issues efficiently.
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
  • Stay up-to-date with industry trends and best practices to continuously improve service quality.
Requirements
  • Minimum of two years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic math skills and proficiency in computer systems.
  • Strong problem-solving and analytical skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.