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Customer Service Champion
1 month ago
1UP Floors is seeking a highly skilled and dedicated Customer Service Champion to join our team. As a key member of our Customer Service Department, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.
Key Responsibilities- Provide timely and effective responses to customer inquiries and concerns.
- Utilize strong communication and interpersonal skills to build rapport with customers and resolve issues efficiently.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Stay up-to-date with industry trends and best practices to continuously improve service quality.
- Minimum of two years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic math skills and proficiency in computer systems.
- Strong problem-solving and analytical skills.
- A competitive salary and benefits package.
- Opportunities for growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.