Customer Fulfillment Solutions Representative
6 days ago
Company Overview
We are a global leader in environmental transformation, with a presence in 13 industries and a commitment to creating a cleaner, more sustainable world. Our team of experienced professionals works together to solve complex challenges related to water scarcity, quality, productivity, the environment, and energy.
Salary
The estimated salary for this role is $18.25 - $20.30 USD per hour, based on industry standards and location. This competitive compensation package reflects our commitment to attracting and retaining top talent.
Job Description
This exciting opportunity is part of our Customer Fulfillment Solutions team, where you will play a critical role in delivering exceptional customer experiences. As a North American Customer Fulfillment Solutions Representative, you will work directly with customers, sales teams, and partners to provide seamless order fulfillment, ensuring speed, quality, and accuracy in every interaction.
Key Responsibilities
- Partner with key supply chain departments to satisfy customer requirements, minimize costs, and maximize results
- Enter customer orders with a focus on quality, accuracy, and speed
- Proactively manage existing customer orders using reports, preventing returns, and invoicing issues
- Prioritize and manage high volumes of requests from customers and sales teams
- Engage with customers directly to resolve issues, clarify order requirements, and ensure delivery of products
Requirements
- 0-2 years of customer service, fulfillment, or procurement experience
- Digital mindset: comfortable entering and retrieving data in various software, CRM, and ERP platforms
- Ability to work in a cross-functional environment with peers and immediate leadership
- Energetic, strong interpersonal, organizational, and communication skills
- Motivated self-starter with strong problem-solving skills
- Excellent time management skills and ability to prioritize work from multiple channels
- Ability to understand specific business objectives, priorities, and key processes
- Cross-functional and global collaboration with peers, sales, and supply chain
- Meets/exceeds responsiveness expectations to customers and internal assignments
- Thrives in a fast-paced but fun work environment
Benefits
We offer a comprehensive benefits package, including competitive compensation, training opportunities, and a dynamic work environment. As an inclusive company, we champion diversity and inclusion at every level and are proud to be an equal opportunity workplace.
About Us
We are committed to diversity and give equal consideration to all applications, without discrimination. At Veolia Water Technologies & Solutions, we believe that diverse teams make smarter decisions, deliver better results, and build stronger communities. Join us in our mission to create a cleaner, more sustainable world.
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