Senior IT Support Specialist

4 weeks ago


San Francisco, California, United States Halcyon Financial Technology Full time
Job Overview

Halcyon Financial Technology is seeking a highly skilled Senior IT Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our financial services clients, ensuring their IT systems are running smoothly and efficiently.

As a Senior IT Support Engineer, you will be the primary point of contact for our clients, providing expert-level technical support and guidance on a wide range of IT-related issues. You will work closely with our clients to understand their technical requirements and provide tailored solutions to meet their needs.

Key Responsibilities:

  • Provide high-quality technical support to our financial services clients
  • Design, implement, and maintain clients' infrastructure, applications, and system management tools
  • Monitor and support modern cloud systems and infrastructure
  • Assist with maintaining clients' cybersecurity, cloud, and high availability strategies
  • Collaborate with other team members to find the best solutions for our clients

Requirements:

  • 6+ years of recent end-user technical support experience, including providing support to executive-level users
  • Extensive macOS and Windows Desktop experience
  • Experience with Microsoft related technologies: Windows Server, Active Directory, Exchange, and Office 365
  • Experience implementing and supporting networks, including switches, firewalls, and a good knowledge of TCP/IP, DHCP, and DNS
  • Experience with cybersecurity tools and best practices, including next-generation antivirus, endpoint protection, DLP solutions, and disk encryption, SSO, and MFA

Benefits:

  • Exposure to cloud technologies such as Office 365, Azure, Dropbox, and Slack
  • Part of a team of senior technicians that aim to deliver exceptional service
  • Generous compensation
  • Best-in-class benefits: medical, dental, HSA, Dependent Day Care FSA, and commuter benefits
  • 4 weeks PTO and 10 paid holidays
  • 401k employer contribution starting at 6 months of employment
  • Quarterly bonus
  • Opportunities to earn technical certifications
  • 1% of profits contributed to non-profits every quarter
  • Great Place to Work Certified

Halcyon Financial Technology is a leading provider of IT solutions to the financial services industry. We are committed to delivering exceptional service and support to our clients, and we are seeking a highly skilled Senior IT Support Engineer to join our team.



  • San Diego, California, United States Senior Living Recruiting Specialist Full time

    As a Certified Nursing Assistant with Senior Living Recruiting Specialist, you will play a vital role in providing compassionate care to our residents. Our senior living community relies on dedicated professionals like you to ensure the well-being of our residents.We offer a stable and long-term career with opportunities for growth and development. Our CNA's...


  • San Francisco, California, United States Sagebrook Senior Living at San Francisco Full time

    Job OverviewSagebrook Senior Living at San Francisco is seeking a compassionate and dedicated Senior Care Specialist to join our team. As a Senior Care Specialist, you will play a vital role in providing exceptional care and support to our residents, ensuring their dignity and independence are maintained at all times.Key Responsibilities:Provide hands-on...


  • San Francisco, California, United States ShiftCode Analytics Full time

    Job Title: Senior Desktop Support SpecialistJob Summary:We are seeking a highly skilled Senior Desktop Support Specialist to join our team at ShiftCode Analytics. As a key member of our IT department, you will be responsible for providing top-notch desktop support to our airport clients, ensuring seamless operations and exceptional customer service.Key...


  • San Francisco, California, United States Sagebrook Senior Living at San Francisco Full time

    About the Role:Sagebrook Senior Living at San Francisco is seeking a compassionate and detail-oriented Senior Care Specialist to join our team. As a Senior Care Specialist, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical and emotional well-being.Responsibilities:Provide hands-on care and physical...


  • San Diego, California, United States Senior Living Recruiting Specialist Full time

    Make a Difference in the Lives of SeniorsWe are seeking compassionate and dedicated Certified Nursing Assistants (CNAs) to join our team at Senior Living. As a CNA, you will play a vital role in providing exceptional care and support to our residents, helping them maintain their independence and dignity.What We OfferA competitive hourly wage of $17-$19, with...


  • San Francisco, California, United States HOK Full time

    HOK is a global design, architecture, engineering and planning firm seeking a Senior IT Support Specialist to join their team.This is a hybrid position based in the San Francisco office, located in a historic office building in the heart of the financial district.As a Senior IT Support Specialist at HOK, you will be responsible for providing Tier 2 technical...


  • San Francisco, California, United States Milestone Technologies Full time

    Job Summary:Milestone Technologies is seeking a skilled Senior IT Support Specialist to join our Enterprise Benchtop Services team for a 12 month + W2 Contract assignment. The ideal candidate will have a strong background in Windows administration and experience working in a laboratory environment.Key Responsibilities:• Perform Windows system...


  • San Francisco, California, United States Jefferson County, Colorado Full time

    Job SummaryThe Senior Legal Support Specialist role is a critical position at Jefferson County, Colorado, where you will provide exceptional administrative support to attorneys. Your key responsibilities will include:Providing technical assistance, researching information, and processing mailResponding to attorney requests, filing court documents, and...


  • San Jose, California, United States Carlton senior Living Full time

    Carlton Senior Living: A great place to start a fulfilling career in caregiving! As a Caregiver and Support Specialist at Carlton Senior Living, you will have the opportunity to make a real difference in the lives of older adults. Our mission is to provide personalized care and support to our residents, enabling them to live their lives to the fullest.About...


  • San Francisco, California, United States Oura Full time

    Job DescriptionOura is a leading wearable technology company that empowers individuals to take control of their health and wellness. We're seeking a highly skilled Senior Technical Support Specialist to join our team and provide exceptional support to our members.As a Senior Technical Support Specialist, you will be responsible for communicating directly...


  • San Francisco, California, United States ONEIDA TOTAL INTEGRATED ENTERPRISES Full time

    As a Senior Field Support Specialist with Oneida Total Integrated Enterprises, you will play a critical role in providing technical support for our clients. Your primary responsibility will be to provide on-site support for our clients, ensuring that their technical issues are resolved efficiently and effectively.Key Responsibilities:Provide on-site...


  • San Francisco, California, United States Oura Full time

    About OuraOura is a company that empowers individuals to take control of their health and well-being. Our mission is to provide innovative solutions that help people understand and improve their readiness, activity, and sleep quality.Job SummaryWe are seeking a Senior Technical Support Specialist to join our team. As a key member of our Member Experience...


  • San Francisco, California, United States DaVita Full time

    Job SummaryWe are seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our system users, ensuring the smooth operation of our computer systems and peripheral equipment. Key Responsibilities• Monitor the helpdesk system for timely closure of...

  • IT Support Specialist

    3 weeks ago


    San Diego, California, United States Merge IT LLC Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. As an IT Support Specialist, you will provide technical support for the installation, repair, and preventative maintenance of personal computers and related systems.Key Responsibilities:Installs, repairs, and performs preventative...


  • San Francisco, California, United States Iconma LLC Full time

    Job Summary:We are seeking an experienced Executive Support Specialist to provide high-level administrative support to our Senior Executive and VPs. The ideal candidate will have a strong background in calendar management, expense tracking, and communication with customers and partners. Additionally, the successful candidate will have experience with project...


  • San Francisco, California, United States Productboard Full time

    Job SummaryWe are seeking a highly skilled Senior Customer Support Specialist to join our team at Productboard. As a key member of our Customer Support Team, you will be responsible for delivering exceptional customer experiences by providing timely and effective support to our customers across multiple channels. Your primary goal will be to resolve customer...


  • San Francisco, California, United States EliseAI Full time

    About EliseAIEliseAI is a cutting-edge conversational AI technology company that focuses on developing innovative solutions for industries fundamental to our lives: housing and healthcare. Our mission is to create a positive impact on society's overall wellbeing by solving problems in these areas.About The RoleAs a Senior Technical Customer Support...

  • IT Support Specialist

    4 weeks ago


    San Rafael, California, United States P65 IT LLC Full time

    Job SummaryP65 IT LLC is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, and in-personTroubleshoot and resolve...


  • San Francisco, California, United States Integral Senior Living Full time

    Job DescriptionAt Integral Senior Living, we are committed to providing a positive work environment and culture that recognizes the value of our Team Members in delivering excellent experiences for our residents.We are seeking a Care/Medication Technician to join our team at Sagebrook Senior Living.The Care Giver/Med Tech role involves providing hands-on...


  • San Francisco, California, United States Landeed Full time

    Job Title: Senior Legal SpecialistAbout the Role:Landeed is seeking an experienced Senior Legal Specialist to join our team. As a Senior Legal Specialist, you will be responsible for providing expert legal advice on real estate matters, including leases, transfers of title, title examination, title insurance, and related matters.Key Responsibilities:•...