Operations Director for Hanford Mall Establishment

6 days ago


Hanford, California, United States Hanford Mall Full time

**Job Summary:**

We are seeking a dynamic and experienced Operations Director to oversee the daily operations of our mall establishment in Hanford, CA. The ideal candidate will have a strong background in shift management, customer service, and training development.

About Us:

Hanford Mall is a premier shopping destination that offers an exceptional retail experience to our customers. We are committed to providing outstanding customer service and creating a welcoming environment for our visitors.

Key Responsibilities:

  • Manage day-to-day operations of the establishment, ensuring high standards of customer service and maintaining a clean and safe environment
  • Supervise and train assistant managers and staff to achieve optimal performance and customer satisfaction
  • Develop and implement training programs for staff to enhance their skills and knowledge
  • Oversee food safety protocols and compliance, ensuring adherence to regulatory requirements
  • Coordinate banquet events and ensure smooth execution, providing exceptional customer experiences
  • Implement strategies to enhance hospitality management and improve customer engagement

Qualifications:

To be successful as an Operations Director at Hanford Mall, you should possess:

  • Proven experience in shift management and supervising roles, with a strong background in customer service and training development
  • Excellent communication and leadership skills, with the ability to motivate and inspire team members
  • Strong problem-solving and analytical skills, with the ability to make informed decisions and drive business results

What We Offer:

  • A competitive salary of $74,988 - $91,286 per year, based on experience
  • A comprehensive benefits package, including 401(k) matching, dental insurance, employee discount, flexible schedule, paid training, and vision insurance
  • A collaborative and supportive work environment, with opportunities for professional growth and development

Location:

The Operations Director role is based in Hanford, CA, and requires the ability to commute to the mall location. We offer a range of transportation options and flexible scheduling to support your needs.


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