Operations Director for Hanford Mall Establishment
6 days ago
**Job Summary:**
We are seeking a dynamic and experienced Operations Director to oversee the daily operations of our mall establishment in Hanford, CA. The ideal candidate will have a strong background in shift management, customer service, and training development.
About Us:
Hanford Mall is a premier shopping destination that offers an exceptional retail experience to our customers. We are committed to providing outstanding customer service and creating a welcoming environment for our visitors.
Key Responsibilities:
- Manage day-to-day operations of the establishment, ensuring high standards of customer service and maintaining a clean and safe environment
- Supervise and train assistant managers and staff to achieve optimal performance and customer satisfaction
- Develop and implement training programs for staff to enhance their skills and knowledge
- Oversee food safety protocols and compliance, ensuring adherence to regulatory requirements
- Coordinate banquet events and ensure smooth execution, providing exceptional customer experiences
- Implement strategies to enhance hospitality management and improve customer engagement
Qualifications:
To be successful as an Operations Director at Hanford Mall, you should possess:
- Proven experience in shift management and supervising roles, with a strong background in customer service and training development
- Excellent communication and leadership skills, with the ability to motivate and inspire team members
- Strong problem-solving and analytical skills, with the ability to make informed decisions and drive business results
What We Offer:
- A competitive salary of $74,988 - $91,286 per year, based on experience
- A comprehensive benefits package, including 401(k) matching, dental insurance, employee discount, flexible schedule, paid training, and vision insurance
- A collaborative and supportive work environment, with opportunities for professional growth and development
Location:
The Operations Director role is based in Hanford, CA, and requires the ability to commute to the mall location. We offer a range of transportation options and flexible scheduling to support your needs.
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