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Casino Games Supervisor

4 weeks ago

New York, New York, United States Harrah's Atlantic City Full time
Job Summary:

We are seeking a highly motivated and experienced Casino Games Supervisor to join our team at Harrah's Atlantic City. As a key member of our operations team, you will be responsible for overseeing the daily operations of our casino games and dealers, ensuring a positive and engaging experience for our guests.

Key Responsibilities:

• Inspire and motivate our team to deliver exceptional customer service and achieve high levels of guest satisfaction.
• Develop and implement strategies to improve service standards and employee performance.
• Ensure compliance with government regulations, internal controls, and departmental policies and procedures.
• Supervise and train dealers to provide superior customer service and maintain accurate records of game transactions.
• Collaborate with other team members to achieve business objectives and promote a positive work environment.
• Participate in the supervision, operation, and support of our multi-casino Bad Beat system.

Requirements:

• Proven experience in casino operations, with a strong background in supervisory and leadership roles.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to changing circumstances.
• Strong knowledge of casino rules, procedures, and regulations.
• Ability to motivate and develop high-performing teams.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance.

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you