Operations Experience Representative

3 weeks ago


Pasadena, California, United States First Financial Credit Union Full time
Job Summary

We are seeking a highly skilled and detail-oriented Operations Experience Representative to join our team at First Financial Credit Union. As a key member of our operations team, you will be responsible for providing exceptional service and support to our front-line staff and members/customers.


Key Responsibilities
  • Review and verify documents for completeness and accuracy
  • Process incoming mail and correspondence
  • Update member information and accounts
  • Process levies and other financial transactions
  • Assist with collections and account closures
  • Perform other duties as assigned

Requirements
  • High school diploma or equivalent
  • 1+ years of experience in a financial institution or related field
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Flexibility to work weekends and overtime as needed

What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

At First Financial Credit Union, we are committed to providing exceptional service and support to our members and employees. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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