RCCL Supervisor II

3 weeks ago

Houston, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary:

This position supervises a unit of Residential Child Care Regulation (RCCR) staff responsible for investigating and monitoring compliance with minimum standards in residential child care operations, child placing agencies, and foster and adoptive homes in accordance with the Texas Family Code, Texas Human Resources Code, Texas Administrative Code, Minimum Standards, and the Licensing Policy & Procedures Handbook.

The position is also responsible for supervising staff to ensure they are evaluating risk to children and recommending appropriate follow-up actions to deficiencies and investigation findings, including corrective action and adverse actions. The position will work closely with other agency staff, including DFPS staff, to ensure the safety of children in out-of-home care.

The position oversees staff to ensure regulations are followed in accepting and processing applications; issuing permits; conducting inspections and investigations; monitoring child care operations for compliance; completing investigation activities; approving waivers and variances; recommending corrective and adverse actions; and providing technical assistance to providers.

The position regularly handles sensitive and confidential information. The position is responsible for training and planning the unit's work. The position must work with unit staff to encourage and support each unit member's professional development. The position must ensure the quality assurance standards are met and good practices are incorporated into all aspects of the unit's work.

Key Responsibilities:

Staff Development: Selects, manages, and develops staff through review of performance data, regular conferences, training, and performance reviews.
Unit management and daily operations: Plans and manages unit operations to achieve program objectives for service delivery by monitoring caseloads, consulting with staff on case issues, and reviewing and approving regulation activities.
Enforcement Actions: Responsible and accountable for ensuring unit members identify when to recommend an enforcement action and enforce an approved corrective action, in accordance with the CCRH, HRC, and TAC, to ensure the health, safety, and well-being of children in care.
Professional Development: Through continuing education, employee maintains current knowledge of child development, regulatory practices, health and safety, applicable law and rule, and related to support the mission of Child Care Regulation.
Community engagement: Attends RCCR supervisor meetings, staff meetings, and other meetings and conferences to assist in planning, coordinating, supervising, and administering the RCCR program. Serves on committees and attends meetings, both internal and external, at the direction of RCCR leadership. Participates in activities to inform the public and stakeholders about the program. Makes presentations and participates in community awareness and related activities to inform the general public about the RCCR program.

Requirements:

Leadership and management experience.
Regulatory experience in compliance with law, rules, and policy.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Excellent communication skills, both verbal and written.
Ability to strategically plan and manage staff performance covering a large geographic area.
Ability to analyze and use data to improve unit performance.
Ability to prioritize and manage multiple responsibilities.
Ability to work with minimal supervision and demonstrate independent judgment.

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