Customer Service Agent
2 days ago
TKC Companies is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional phone support to our customers, processing customer orders and deposits, tracking shipments, and answering customer questions.
Key Responsibilities- Provide inbound customer service phone support to resolve customer inquiries and issues
- Process customer orders and deposits in a timely and accurate manner
- Track shipments and communicate with customers regarding delivery status
- Answer customer questions and provide product information
- Perform various administrative tasks related to customer calls
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of customer relationship management software
- High school diploma or equivalent required
TKC Companies is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
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