IT Support Specialist

1 week ago


Herndon, Virginia, United States Navitas Full time
Job Summary

We are seeking a skilled IT Technician to join our team at Navitas. As an IT Technician, you will be responsible for providing technical support to corporate end users by troubleshooting hardware, software, and network issues.

Key Responsibilities
  • Manage and maintain IT equipment, including installing and configuring desktops, laptops, and peripheral devices.
  • Assist in monitoring networks (LAN, WAN, wireless) and ensuring security and performance.
  • Configure and manage mobile devices, desktops, laptops, and VPNs in compliance with company policies.
  • Maintain an accurate inventory of all IT equipment, software licenses, and manage warranties.
Requirements
  • Minimum of 3 years of IT support experience.
  • Proficiency in Microsoft 365 and its suite of applications is mandatory.
  • Working knowledge of Microsoft Intune and Defender is a plus.
  • Proven experience in providing help desk support, troubleshooting hardware/software issues, and managing tickets.
What We Offer

A competitive salary of $85,000 - $105,000 per year, depending on location, and the opportunity to work with a dynamic team at Navitas.

Physical Requirements
  • Must be able to lift and carry equipment weighing up to 50 pounds.
  • Ability to work in confined spaces.


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