Insurance Practice Senior Manager

4 weeks ago


Chicago, Illinois, United States West Monroe Full time

Transformative Leadership Opportunity

West Monroe is seeking a seasoned Senior Manager to join our Insurance practice in Chicago. As a key member of our team, you will be responsible for delivering business and technology solutions to Insurance organizations.

Key Responsibilities:

  • Partner with clients to develop customer engagement strategies and design modern data platforms.
  • Identify opportunities to leverage automation in claims and contact centers to drive lower administrative costs.
  • Provide strategic guidance to help insurance clients navigate industry challenges and optimize operations.
  • Lead and mentor a team of professionals, actively monitoring employee development and performance management.
  • Solve complex client issues and act as a change agent, overseeing project success or failure.
  • Coordinate client activity, identify cross-sell opportunities, and ensure a consistent WMP experience.

Requirements:

  • Prior consulting experience as a Senior Manager, minimum of 3 years as a Manager.
  • Depth in the Insurance value chain and a perspective on the industry's future direction.
  • Strong background working within the insurance industry, specifically with customer relationship strategies, technology modernization, and operations transformation.
  • Excellent leadership, organizational, verbal, and written communication skills.
  • Willingness to travel.

What We Offer:

  • Competitive salary range based on location and experience.
  • Comprehensive benefits package, including medical, dental, vision, and basic life insurance.
  • 401k plan and employee stock ownership program.
  • Annual bonuses and unlimited flexible time off.
  • Ten paid holidays and ten weeks of paid parental leave after one year of employment.

About West Monroe:

We are a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it's something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.



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