Hotel Guest Services Expert

3 days ago


San Diego, California, United States The Monsaraz, Tapestry Collection by Hilton Full time
**Key Responsibilities**

We are seeking a highly motivated and organized Front Desk Agent to join our team at The Monsaraz, Tapestry Collection by Hilton. As a key member of our front office team, you will be responsible for providing exceptional guest service, processing room assignments, and maintaining the highest standards of professionalism.

Your primary responsibilities will include:

  • Welcoming guests and ensuring a seamless check-in process.
  • Managing cash and credit transactions, as well as handling guest complaints and issues.
  • Maintaining accurate records and reports, including room inventory and guest preferences.
  • Collaborating with other departments to ensure seamless guest experiences.

In exchange for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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