Project Sales Coordinator

3 weeks ago


Concord, California, United States Pool Company Full time
Job Description

The Project Sales Coordinator plays a crucial role in supporting large-scale landscape work by delivering quotes and assisting the team in managing commercial construction jobs to municipal maintenance bids.

Key Responsibilities
  • Quote Creation and Delivery: Expediently create and deliver complete and accurate quotes to customers and team members utilizing Project Sales Team support.
  • Paperwork and Submittal Management: Assist in gathering paperwork for liens, packaging product submittal sheets for contractors, and orchestrating phased deliveries.
  • Team Collaboration: Collaborate with team members and utilize all company resources to sell Horizon's value and give customers the best service and experience possible.
  • Customer Communication: Communicate daily with Project Sales Team, Business Development Representatives, and Sales Center Managers regarding the status of customer projects for which responsibility is shared.
  • Customer Complaint Resolution: Resolve customer complaints professionally and in a timely manner.
  • Data Input and Reporting: Complete data input, paperwork, and internal reports in a timely fashion.
  • Job and Product Knowledge: Increase job and product knowledge, and develop industry relationships, on an ongoing basis.
  • Additional Duties: Assist in the Sales Center when necessary and perform other duties as assigned.
Requirements
  • Customer Service Attitude: Strong customer-service attitude.
  • Self-Motivation and Detail-Oriented: Self-motivated and detail-oriented personality.
  • Fast-Paced Environment: Thrives in a fast-paced environment focused on serving business owners with urgent needs.
  • Communication Skills: Understands information and communicates clearly through spoken and written words, asks questions as appropriate, and thinks critically to identify solutions to problems.
  • Business Math: Ability to perform business math (percentages, ratios, discounts, interest, etc.).
  • Team Player: A cooperative, dependable team player.
  • Computer and Record-Keeping Skills: Good computer and record-keeping skills, and aptitude to learn ever-evolving systems, programs, handheld technology, and processes.
  • Lifting and Moving: Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds.
  • Forklift Certification: Possess or obtain forklift certification.
  • Education: High school diploma or GED.
  • Age: Must be 18 years of age or older to apply.
Preferred Qualifications
  • Bilingual: Bilingual (English/Spanish) a plus.
  • Customer Service Experience: Some previous customer service experience is nice to have.
  • Irrigation Experience: Irrigation experience is a huge plus and knowledge in other landscape products is helpful.


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