Account Manager

6 days ago


Phoenix, Arizona, United States alphabroder Full time
Account Manager - West Coast

We are seeking a highly skilled Account Manager to join our team on the West Coast. As an Account Manager, you will be responsible for cultivating and maintaining key business relationships with our largest customers.

Key Responsibilities:
  • Manage customer relationships within assigned territory to ensure the highest level of service and support.
  • Provide immediate resolution to customer problems, focusing on rapid response time, proper expectation setting, and conflict resolution.
  • Collaborate with Field Sales Reps and Strategic Account Managers to identify and assist in program opportunities and business immersion.
  • Effectively utilize merchandising skills to upsell and position alphabroder's competitive advantages regarding products and services.
  • Build strong interdepartmental relationships to create effective avenues of efficiency for the customer.
Requirements:
  • Bachelor's degree/College Diploma required, preferably in business.
  • 3+ years customer or sales experience, preferably in Business to Business (B2B) environment.
  • Account management experience an asset.
  • Superior client relationship skills and highly developed follow-up skills.
  • Detail orientated with outstanding problem solving and negotiation skills.
  • Excellent verbal & written communication and presentation skills.
  • Excellent organizational and time management skills.
  • Ability to multi-task while adjusting to changing priorities.
  • Ability to prioritize and work within deadlines while demonstrating strong teamwork skills.
  • Ability to present and interact virtually with customers on web-based platforms.
  • Highly proficient computer skills, including e-mail, Word, Excel, PowerPoint.
Benefits:
  • Competitive pay and a comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible Spending Account (FSA).
  • 401(k) with company match.
  • Company-paid Life Insurance and Short-Term Disability Insurance.
  • Paid Time Off (Holidays, Vacation, and Personal/Sick).
  • Employee Purchasing Program.
  • Career Development and Tuition Reimbursement.

alphabroder is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.


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