Clinical Advisor, Behavioral Health Specialist
4 weeks ago
Alliant Health Group is a leading provider of professional services supporting the effective administration of healthcare programs and funding to support healthcare improvement initiatives.
We are seeking a Clinical Advisor, Behavioral Health & Patient Safety to partner with our Quality Improvement Technical Assistance Group and other clinical advisors/subject matter experts to identify and provide assistance with the implementation of interventions to support Behavioral Health: Depression & Suicide/Substance Use Disorder and Patient Safety: Safety Events sub-aims among engaged providers and physician practices in the designated Quality Innovation Network-Quality Improvement Organization (QIN-QIO) designated states.
The ideal candidate will have expertise in program management, quality improvement methodology, and healthcare facilitation, with the ability to analyze situations, determine risks factors, and prepare action plans accordingly to achieve desired outcomes.
The Clinical Advisor, Behavioral Health & Patient Safety will be responsible for:
- Identifying appropriate interventions from the Intervention Design Framework based on the results of provider assessments for incorporation into the Quality Action Plans.
- Utilizing quality improvement methodology, implementation science, healthcare facilitation, intervention effectiveness, behavioral science, and other Alliant-adopted strategies to understand, measure, and predict contract performance through timely and effective measures.
- Collaborating and actively participating in the PMO (Program Management Office) structure including the establishment of maintenance of project governance, standardized processes, methodologies, and performance metrics to ensure consistent project execution and alignment with organizational goals.
- Participating in technical assistance encounters to provide expert-level coaching in depression, suicide/substance use disorders, and safety events sub-aims.
- Assessing and analyzing available data to identify opportunities for improvement in specified measures and evaluating effectiveness of interventions; and entering timely data entry (within 48 hours) within designated Alliant Customer Relationship Management (CRM) or CMS system to document technical help and update contacts.
- Collaborating with other clinical subject matter experts and program managers to identify efficiencies in work.
- Practicing rapid cycle improvement techniques in daily work.
The Clinical Advisor, Behavioral Health & Patient Safety will also be responsible for:
- Behaving in a customer-service oriented and positive manner with internal and external customers, at all levels of the organization.
- Ensuring quality work and always improving work product and services.
- Adhering to department and company policies and procedures, and compliance programs.
- Promoting core values of teamwork, professionalism, effective communication skills, and positive behaviors.
- Maintaining security and confidentiality of all information in accordance with HIPAA laws and regulations and company policies.
Requirements for this role include:
- Demonstrated expertise and experience in program management, including possessing organizational skills and paying attention to detail with ability to multi-task and meet deadlines.
- Demonstrated expertise and experience in Salesforce software.
- Knowledge, skill, and ability to utilize Microsoft Office, including Word, PowerPoint, Teams, and Excel, and Internet.
- Knowledge, skill, and ability to communicate in verbal and written forms to include presentation, training, and facilitation skills.
- Knowledge, skill, and training on determining the root causes of inequities and social determinants of health disparities.
- Knowledge of in Centers for Medicare and Medicaid Services (CMS) contract requirements, data analysis, and quality improvement methodology.
- Ability to take initiative, operate independently, self-motivate, and goal-oriented.
Education, experience, and training required and preferred for the position are below:
- Required: Bachelor's degree in healthcare administration, nursing, or other related field required; or equivalent work experience.
- Previous quality improvement work experience in hospitals, nursing homes, and/or physician practices.
- Experience with CMS contract requirements, data analysis, and quality improvement methodology.
- Healthcare, government, and/or nonprofit experience.
Preferred: Master's degree in related field; or equivalent work experience.
Alliant offers work/life balance and great benefits including medical, dental life, disability, paid-time off, retirement with match and contribution, disability, employee assistance program, parental life, and more.
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