Collection Specialist

1 week ago


NV United States IEC CORP GROUP Full time
Job Summary

We are seeking a highly skilled Collection Specialist to join our team at IEC Corp Group. As a key member of our financial recovery team, you will be responsible for performing cash collections activities for our institutional loans, private loans, cash payment plan collections, and past-due collections for all inactive student accounts.

Key Responsibilities
  • Perform outbound calls, emails, and/or send letters to inactive students with past due balances to obtain payments.
  • Ensure the collection goals assigned are met each month and strive to exceed this goal.
  • Perform skip tracing activities in locating borrowers.
  • Assist in data collections and report preparation on an on-going basis as required.
  • Make outbound calls daily.
  • Utilize strong analytical skills to analyze numbers and make informed decisions.
  • Collaborate with the Collections Supervisor to coordinate collection efforts between institutional loan servicers and third-party collection agencies.
Requirements
  • Associates degree (A.A.) or equivalent from two-year College or technical school; or six month to one year related experience and/or training; or equivalent combination of education and experience.
  • Strong interpersonal and positive relationship management skills.
  • Excellent written and verbal communication skills.
  • Knowledge of collection rules and regulations, including HEOA regulations, Regulation Z, and Truth in Lending Disclosures.
  • Ability to work with Microsoft Office, specifically Excel Spreadsheet and Word.
What We Offer

We offer a dynamic and fast-paced work environment, as well as a range of benefits, including medical, dental, vision, life insurance, disability coverage, a generously matched 401(k) plan, and more. If you are a motivated and detail-oriented individual with a passion for financial recovery, we encourage you to apply for this exciting opportunity.



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