Healthcare Operations Coordinator

2 weeks ago


Santa Maria, California, United States Dignity Health Full time

The Patient Services Associate II role at Dignity Health involves delivering exceptional customer service to patients, physicians, and vendors by handling phone calls and distributing messages. Key responsibilities include collecting demographic and insurance information, verifying health plan eligibility, and scheduling appointments utilizing an electronic practice management system.

This position may also entail performing various clerical tasks, referrals, and patient preparation. Furthermore, it requires proficiency in GE and medical terminology, as well as familiarity with the electronic practice management system.

Requirements
  • A minimum of one year of experience in a similar role or equivalent experience is required.
  • Familiarity with an electronic practice management system is essential.
  • Completion of medical terminology competency or equivalent experience is necessary.
  • Proficiency in GE with completed competency is required.
  • Excellent interpersonal, organizational, and customer service skills are crucial for success in this role.
  • Strong keyboarding skills and computer proficiency are also required.
About This Role

We estimate the annual salary for this position to be approximately $55,000 - $65,000, based on industry standards and location. As a valued member of our team, you will have access to comprehensive benefits, including health, dental, and vision insurance, 401(k) matching, and paid time off.

This is a fantastic opportunity to join our healthcare team and contribute to providing exceptional patient care and service. If you possess excellent communication skills, a passion for delivering high-quality service, and a commitment to teamwork, we encourage you to apply.



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