Restaurant Operations Manager
1 day ago
We are seeking an experienced General Manager for our restaurant in Pollo Campero. The ideal candidate will have a proven track record of leading high-performing teams and driving customer satisfaction. Responsibilities:
- Establish and maintain operational standards and procedures
- Supervise daily shift operations and ensure seamless customer experience
- Procure and implement best practices for restaurant operations
- Model passion for service and engage with customers and employees
- Responsible for problem resolution and employee training
- Provide timely performance feedback and ensure team development
- Maintain safety and quality standards
- Manage customer complaints and feedback
- Organize schedules and payroll data
- Manage P&L and operational costs
- Must be 18 years of age or older
- Must be fluent in English and Spanish
- Preferred: 1+ year of experience in similar roles
- Ability to lift and push 50 lbs
- Ability to stand for long periods
- Flexibility to work nights, weekends, and holidays
- Preferred: Food Handlers Card/ServSafe Certification
- Ability to work with computers
- Must follow company policies and procedures
USD $60,000.00 - USD $90,000.00 /hour
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