Hotel Cleaning Specialist
7 days ago
The Hotel Cleaning Specialist at Strand Hospitality Services plays a crucial role in maintaining a clean and welcoming environment for guests by ensuring the cleanliness and appearance of guest accommodations and public spaces.
This position involves a range of tasks, including:
Key Responsibilities:- Guest Service:
- Greet and welcome guests, offering assistance and responding to their needs promptly and courteously.
- Provide exceptional service to guests, ensuring their comfort and satisfaction.
- Cleaning and Maintenance:
- Empty housekeepers' trash and linen bags.
- Carry trash to dumpster.
- Deliver rollaway beds and cribs to guestrooms.
- Turn mattresses as directed by management.
- Stock supplies needed for linen closets.
- Vacuum public areas and corridors.
- Mop vending machine areas and keep machines clean.
- Housekeeping and Laundry:
- Strip beds and/or clean rooms when needed.
- Check lights and change bulbs.
- Grounds and Facilities:
- Maintain outside grounds daily.
- Teamwork:
- Assist with luggage handling.
- Assist in the unloading and storing of deliveries.
- Core Competencies:
- Quality of Cleanliness:
- Ensure a high level of cleanliness and attention to detail in all areas of the hotel.
- Efficiency/Production:
- Work efficiently to complete tasks and meet deadlines.
- Friendliness/Helpfulness:
- Provide exceptional service to guests, ensuring their comfort and satisfaction.
- Guest Satisfaction:
- Ensure guest rooms and public areas are clean and well-maintained.
- Initiative:
- Take initiative to complete tasks and meet deadlines.
- Work Environment:
- Work in a fast-paced environment, frequently standing, walking, and bending.
- Quality of Cleanliness:
To succeed in this role, you will need:
- A strong commitment to providing exceptional customer service.
- The ability to work efficiently and effectively in a fast-paced environment.
- Good communication and teamwork skills.
- The ability to lift and carry heavy objects (up to 50 pounds).
- A valid driver's license (if applicable).
- Flexibility to work a variety of shifts, including weekends and holidays.
As a member of our team, you can expect:
- A competitive hourly rate of $15-$18 per hour (dependent on experience).
- A comprehensive benefits package, including health insurance, dental insurance, and vision insurance.
- Access to our employee assistance program.
- Opportunities for career advancement and professional growth.
We offer a dynamic and supportive work environment that encourages collaboration and innovation. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we would love to hear from you
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