Customer Relationship Specialist
1 week ago
Company Overview: As a State Farm Agent Team Member, you will be part of a dynamic team that markets only State Farm insurance and financial service products. Our agents are independent contractors who hire their own employees, providing a unique opportunity for growth and advancement.
Salary: $50,000 - $70,000 per year, plus commission/bonus potential.
Job Description: As a Customer Relationship Specialist, your primary role will be to establish and maintain strong customer relationships. You will use a customer-focused approach to educate customers about insurance options, develop leads, schedule appointments, and identify customer needs. This will involve using a needs-based review process to market appropriate products and services.
Responsibilities: The key responsibilities of this role include:
- Establishing and maintaining customer relationships
- Following up with customers as needed
- Using a customer-focused approach to educate customers about insurance options
- Developing leads, scheduling appointments, and identifying customer needs
- Marketing appropriate products and services
Required Skills and Qualifications: To be successful in this role, you will need:
- A strong interest in marketing products and services based on customer needs
- Excellent communication skills, both written and verbal
- The ability to work in a team environment
- People-oriented and detail-oriented
- Proactive problem-solving skills
Benefits: As an Agent Team Member, you will receive:
- 401K benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential and opportunities for advancement within the agency
Location: This position is located in Ferndale, WA, offering a great quality of life and opportunities for outdoor recreation.
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