Customer Relationship Specialist

1 week ago


Washington, United States Myferndaleagent Full time

Company Overview: As a State Farm Agent Team Member, you will be part of a dynamic team that markets only State Farm insurance and financial service products. Our agents are independent contractors who hire their own employees, providing a unique opportunity for growth and advancement.

Salary: $50,000 - $70,000 per year, plus commission/bonus potential.

Job Description: As a Customer Relationship Specialist, your primary role will be to establish and maintain strong customer relationships. You will use a customer-focused approach to educate customers about insurance options, develop leads, schedule appointments, and identify customer needs. This will involve using a needs-based review process to market appropriate products and services.

Responsibilities: The key responsibilities of this role include:

  • Establishing and maintaining customer relationships
  • Following up with customers as needed
  • Using a customer-focused approach to educate customers about insurance options
  • Developing leads, scheduling appointments, and identifying customer needs
  • Marketing appropriate products and services

Required Skills and Qualifications: To be successful in this role, you will need:

  • A strong interest in marketing products and services based on customer needs
  • Excellent communication skills, both written and verbal
  • The ability to work in a team environment
  • People-oriented and detail-oriented
  • Proactive problem-solving skills

Benefits: As an Agent Team Member, you will receive:

  • 401K benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential and opportunities for advancement within the agency

Location: This position is located in Ferndale, WA, offering a great quality of life and opportunities for outdoor recreation.



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