Sales Development Representative

4 days ago


Rosedale, Maryland, United States Lee Spring Company Full time
Overview

Lee Spring Company is a leading manufacturer and distributor of mechanical springs, wire forms, stampings, and four-slide parts. We offer an extensive product line of over 25,000 inventoried products in various materials, available for immediate shipping. Our custom spring capabilities and expertise have earned us a reputation as the premier global source for stock catalogs and bespoke mechanical springs.

About Us
Lee Spring was founded in 1918 by Robert Lee Johannsen in Brooklyn, New York. Today, our Global Headquarters remain based in Brooklyn, with additional strategic locations throughout the United States, Europe, Latin America, and Asia. Our team's commitment to excellence has enabled us to maintain a comprehensive catalog of stock springs used by engineers, professionals, and buyers for decades.

Job Summary
We seek a highly skilled Sales Assistant to support our sales team in growing and maintaining sales with new and existing customers. This role requires strong communication skills, attention to detail, and organizational abilities to ensure seamless customer interactions and transactions. The ideal candidate will be able to work in a fast-paced environment, prioritize tasks effectively, and provide exceptional customer service.

Main Responsibilities
Custom Quote Pricing: Review each custom quote to determine the appropriate price and correct lead time. Ensure all part numbers, descriptions, routes, and contact information are accurate.
Catalog Quote: Send out catalog quotes to customers as needed.
Order Entry: Process both custom and stock purchase orders for selected accounts.
Purchase Order Follow-Up: Reach out to customers or to the salesperson to obtain a revised PO with accurate pricing and other relevant information.
Updates: Work with the quoting engineers to create new updated quotes for existing parts.
Pricing Resolution: Respond to customer inquiries about pricing discrepancies. Research the problem to find out why the pricing is different than what the customer believes it should be.
Correspondence: Communicate with customers to inform them of late orders, short shipments, custom/catalog quotes follow-up, and other issues as they arise.
Sales Team Assistance: Work with our salespeople to help look up information, provide resolutions quickly for issues that may come up while they're on the road, and be a liaison between them and the rest of our Lee Spring employees as needed.

Requirements
• High school diploma or equivalency required
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced and dynamic work setting
• Excellent verbal and written communication skills
• Microsoft Office proficiency

Benefits
We offer an extensive benefits package, including medical insurance, vision insurance, dental insurance, pet insurance, cancer policy, critical illness policy, short-term disability, long-term disability, legal shield, ID shield, paid vacation, paid time off, paid holidays, and more. Additionally, we provide a competitive salary of $45,000-$60,000 per year, commensurate with experience.

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