Shift Manager

4 weeks ago


Madison, Wisconsin, United States Potbelly Sandwich Works Full time

Lead a Shift with Potbelly Sandwich Shop

As a Shift Leader at Potbelly Sandwich Shop, you will be responsible for leading a team of associates to deliver outstanding customer service and product quality. You will manage and develop your team to execute sales and control costs for each shift.

Key Responsibilities:

  • Lead a shift by managing and developing associates to execute outstanding product quality and customer service
  • Build sales and control costs for each shift
  • Manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
  • Handle the heat of the kitchen - knife skills are a plus
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.)
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues

Requirements:

  • At least 18 years old
  • Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment
  • Must be trained and pass a Food Safety Certification course

About Us:

Potbelly Sandwich Shop is a fast-paced, friendly environment where you can grow your career and make a difference in the lives of our customers. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business.

Equal Employment Opportunity:

Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.


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