Customer Service Representative/Parts Coordinator
1 week ago
We are a family-owned and operated automotive repair shop dedicated to providing exceptional customer service. Our team is passionate about delivering high-quality repairs and maintaining a positive, energetic work environment.
Compensation PackageWe offer a competitive salary of approximately $45,000 per year, with opportunities for bonuses based on performance. Additionally, we provide paid holidays and vacations, as well as health insurance benefits.
About the RoleWe are seeking a skilled Customer Service Representative/Parts Coordinator to join our team. The successful candidate will be responsible for answering phones, greeting customers, and assisting with parts ordering and handling. Strong communication and organizational skills are essential for this role.
Key Responsibilities- Answering phone calls and screening messages
- Greeting customers and providing excellent customer service
- Assisting Senior Service Advisors with estimates as needed
- Ordering and managing parts in accordance with company policies
- Data entry, text messaging, mailings, and general sales skills
- Maintaining a professional and organized workspace
- Excellent communication and interpersonal skills
- Ability to comprehend instructions and information quickly
- Attention to detail and organizational skills
- Basic computer skills and proficiency in data entry
- Reliable transportation and good driving record
- Punctuality and ability to meet production and quality standards
As a valued member of our team, you can expect to grow and develop your career within a supportive and dynamic environment. We encourage personal growth, teamwork, and open communication. If you're passionate about delivering exceptional customer service and working in a fast-paced automotive repair shop, we'd love to hear from you
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