Member Outreach Representative
7 days ago
About the Role:
We are seeking a highly skilled Member Outreach Representative to join our team at TEKsystems. As a Member Outreach Representative, you will be responsible for providing exceptional customer service to our high-touch VIP clients.
Key Responsibilities:
- Make outbound calls to unengaged member populations to educate them on their health plans and encourage them to complete surveys or schedule routine appointments.
- Use your soft sales skills to persuade members to take action and improve their health outcomes.
- Work closely with Primary Care Providers to warm conference calls and provide support to members.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Strong customer service skills and a passion for helping others.
About TEKsystems:
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
Equal Opportunity Employer:
TEKsystems is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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