Client Service Representative

6 days ago


Troy, Michigan, United States Topgolf Full time
Job Summary

The Client Associate is a key member of our retail team, responsible for delivering exceptional customer service and driving sales growth in our stores. As a Client Associate, you will be the face of our brand, providing a personalized and engaging experience for our guests.

Key Responsibilities
  • Instill a sales-focused culture on the sales floor, ensuring a seamless and efficient customer experience.
  • Develop and maintain relationships with our clients, identifying opportunities to drive repeat business and increase sales.
  • Stay up-to-date on our latest apparel offerings, including fit, fabric, and intended use, to provide expert advice to our guests.
  • Participate in store events, marketing initiatives, and CRM activities to drive engagement and reward loyalty.
  • Maintain a clean and organized store environment, ensuring a welcoming atmosphere for our guests.
Requirements
  • Minimum 1 year of experience in a client services-related capacity.
  • Proficient in Microsoft Applications and point-of-sale systems.
  • Strong written and verbal communication skills, with the ability to work independently and make decisions as needed.
  • Ability to work non-traditional hours, including weekends, evenings, and holidays.
What We Offer

As a Client Associate at Topgolf, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and driving sales growth. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.



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