APD GCIC Warrants Technician

3 weeks ago

Atlanta, United States City of Atlanta Full time

Hourly rate: $20.20/hr

Position Open until Filled

Please note that this position requires the ability to work different shifts as necessary 

General Description and Classification Standards 

The purpose of this position is to ENTER, CLEAR/CANCEL AND MODIFY GCIC/NCIC and FTA WARRANTS; Vehicles, Articles and Missing/Unidentified Persons onto the GCIC (Georgia Crime Information Center) System; verifying active Warrants; running Criminal and drivers histories via CJIS and GCIC database; and performing administrative and clerical functions related to GCIC/FTA Warrants and other related City and Court operations.

Essential Duties and Responsibilities The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Incumbent may perform other duties not articulated in this job description as determined by the GBI, Department, City and Court Administrator and/or Managers, Supervisor and EICs assigned. May sometimes be assigned to train other technicians.

Administrative Duties and Quality Control

  • Extend Customer Care in a confidential professional manner to External and Internal Customers at all times.
  • Verify that all GCIC and FTA Warrant packages are completed in its entirety and contain all documents needed before being accepted for Entry.
  • ENTER, CLEAR/CANCEL, MODIFY GCIC & FTA Warrants, Missing/Unidentified Persons, Vehicles and Articles onto the GCIC and/or Courtview System.
  • Ensure the data that is entered onto the GCIC System is correct and entered in the mandated allotted time by GCIC.
  • Make copies, collates and file all completed documents; contact Investigator/Officer or City Court via e-mail (CC Supervisor) when wanted subject is apprehended or no longer wanted.
  • Make contact with vehicle owners by phone and mail once vehicles have been found and CLEARED from the GCIC System.
  • Take tele-service calls from Officers reporting stolen vehicles and all pertinent information for processing and complete all tele-service documentation.
  • Operate the GCIC/NCIC, CJIS, ISIS, Unisearch and Courtview Systems.

Communications

  • Requires the ability to ability to communicate with and before others using correct English.
  • Handle both Internal and External persons in a professional manner.
  • Ability to convey or exchange professional information in a confidential manner.

Equipment Use and Maintenance

  • Operates computer, printer, time/date stamp, multi-line phone etc., to store and retrieve data, to compose routine correspondence and to disseminate information to others on the system using knowledge or various software programs in an effective and efficient manner.
  • Utilizes a facsimile machine to transmit and receive correspondence and documents; a photocopy machine to copy files for dissemination to Internal and External Law Enforcement Agencies.
  • The purpose of this position is to ENTER, CLEAR/CANCEL AND MODIFY GCIC/NCIC and FTA WARRANTS; Vehicles, Articles and Missing/Unidentified Persons onto the GCIC (Georgia Crime Information Center) System; verifying active Warrants; running Criminal and drivers histories via CJIS and GCIC database; and performing administrative and clerical functions related to GCIC/FTA Warrants and other related City and Court operations.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully.  It is not an exhaustive list. 

  • Has basic knowledge of City of Atlanta and State codes, ordinances and laws, Court policies and procedures. Has thorough know of the organization, functions, jurisdiction and authority of the Court and COA. 
  • Has basic knowledge of Georgia Crime Information Center (GCIC) rules and regulations. Has knowledge of the terminology used within the GCIC Unit and Court System. 
  • Has the ability to operate GCIC to run Criminal and Drivers History records. 
  • Has the ability to read and interpret Criminal and Drivers History records. Has the ability handle and maintain confidential information. 
  • Has the ability to compile, organize, prepare and maintain an assortment of records and information in an effective manner according to the COA and Court operations and regulations. 
  • Has the ability to communicate and maintain effective working relationships with superiors, law enforcement officers and civilians, court officials, court employees and general public. 
  • Has the ability to operate a computer and use automated case management and the GCIC system for input, retrieving and tracking data. 
  • Has the ability to be flexible with work schedules requiring shift work. 
  • Has the ability to work under stress related duties that require constant attention to details and tight deadlines. 
  • Has the ability to work during inclement weather when necessary. Has the ability to train others.

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