Managing Director of School Services

General information











City:



Los Angeles




State:



California




Team



Clinical Administration




Working time



Full- Time

















Description & Requirements











Description




Starting compensation: $135k - Full time, based upon experience


Minimum Education or Training Equivalent to:

Licensed or Board Certified Behavior Analyst (BCBA) a plus  
Master's degree in behavior analysis, education, psychology, or related field 
10+ years of experience in school settings, working with and in districts required  
10+ years experience supervising and managing teams providing school-based services  
5+ years in a director position (preferred) 



Benefits of Working at Intercare:

Medical, Dental and Vision insurance
Company 401k Plan
Bonuses
Generous time off policy (vacation, sick time and holidays)
The most extraordinary, professional culture in the industry
A management team that truly cares about your future and happiness
Flexible work schedule with a focus on work/life balance
Mileage reimbursement, a company computer and cell phone
Education tuition reimbursement program
Leadership training and CEUs - we will teach how to become a better leader
Outstanding mentorship and supportive environment for continual learning



Company Description 

Intercare Therapy, Inc. (ICT) provides evidence-based behavior therapy services that support individuals with autism and related disorders and their families. Our mission is to optimize the independence and quality of life of our clients and their families. We are committed to evidence-based practices, excellent customer service, and employee quality of professional experience. We strive to be the preferred service provider and referral partner to our funding sources as well as the employer of choice for behavior analysts in search of a long-term professional home. 

Job Description 
The Managing Director of School Services is responsible for ensuring operational excellence across ICT's school-based services program. This position oversees the day-to-day operations, quality of service delivery, compliance, and team performance across all school-based services. The role focuses on maintaining high clinical standards, efficient resource allocation, and consistent service delivery while building strong relationships with school districts and internal teams. 

This position reports to Senior Vice President, School Services and Program Development.


Primary Responsibilities:


Operational Excellence 

Develop and implement standard operating procedures for all school-based services 
Monitor and optimize staff utilization, ensuring efficient allocation of resources across school sites 
Oversee ISA management/terminations and ensure compliance with Welligent/ERP systems 
Establish and maintain quality assurance programs for all school-based services 
Monitor client launches and implement corrective action plans as needed 
Ensure timely completion and accuracy of all required documentation and reporting 
Manage departmental key performance indicators (KPIs) and operational metrics 

Clinical Quality & Compliance 

Maintain oversight of clinical practice and administration across school-based programs 
Review and provide feedback on progress reports and assessment reports 
Ensure compliance with all district requirements and timelines 
Monitor and maintain California Department of Education certification program standards 
Oversee quality control processes for service delivery 
Ensure adherence to evidence-based practices across all school sites 
Team Leadership & Development 
Directly supervise Regional Clinical Directors and School Services Supervisors/Managers 
Provide mentorship and support to Supervisor, School Services and Manager, School Services  
Develop and implement staff retention strategies 
Collaborate with lead of Training and Development to ensure effective staff onboarding and ongoing training 
Support performance management processes, including evaluations and improvement plans 
Create and implement strategies for staff coverage during school breaks 

Stakeholder Management 

Maintain strong relationships with school administrators and district personnel 
Manage escalated communications with parents, teachers, and school administration 
Serve as liaison between school services team and other departments 
Provide support during IEP team meetings as needed 
Ensure consistent and effective communication across all stakeholder groups 


Essential Skills & Competencies:


Strong operational and people management skills 
Excellence in ABA and clinical practice 
Proven ability to develop and implement systems and processes 
Strong analytical and problem-solving capabilities 
Exceptional communication and interpersonal skills 
Demonstrated ability to manage multiple priorities while maintaining attention to detail 
Experience with performance management and quality assurance 
Proficiency with Microsoft Office suite and clinical documentation systems 


Additional Requirements:


Valid driver's license and ability to travel to multiple school sites (30-60 miles daily) 
Maintenance of BCBA certification and CEU credits 
Adherence to BACB Professional and Ethical Compliance Code 
Clear DOJ/FBI background check 
Current health screenings (TB test, immunizations) 
COVID-19 vaccination 


Physical Requirements:

Ability to work in various school environments 
Capability to demonstrate behavioral interventions 
Mobile device/computer use for documentation 
Travel between multiple locations 





Working Conditions 
This position offers the opportunity to lead and develop a strong operational framework for school-based services while ensuring the highest quality of care for our clients. The ideal candidate will bring both clinical expertise and operational excellence to this role, with a focus on consistent service delivery and team development. 

Primary work location in school settings 
May require flexible scheduling to accommodate school calendars 
Some remote work possibilities for documentation and planning 
Regular travel between school sites required