Customer Accounts Manager

5 days ago

TOLEDO, United States Aarons Full time

Customer Accounts Manager

 

Hiring Range Minimum to Maximum:  $14.50 to $15.25

This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.

Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any other reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

  • Customer Accounts Manager

    3 weeks ago

    Toledo, United States Aarons Full time

    Customer Accounts Manager Hiring Range Minimum to Maximum: $14.50 to $15.25 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer...

  • Account Manager

    1 month ago

    Toledo, Ohio, United States Allied Universal Full time

    Job Title: Account Manager Allied Universal Technology Services is seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for maintaining and managing our presence in assigned accounts, driving sales activities, and establishing new customer relationships.Responsibilities:Exceed sales...

  • Customer Service Manager

    4 weeks ago

    Toledo, Ohio, United States Aaron's Full time

    Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. This role is responsible for strategically influencing team performance to help our customers achieve their goals of ownership and assume a wide variety of job...

  • Account Manager

    4 weeks ago

    Toledo, Ohio, United States CertaSite Full time

    Role OverviewWe are seeking a skilled Account Executive to join our sales team. This individual will be responsible for prospecting in an assigned geographic territory and converting prospects into customers using a defined process and market development sales activities. The Account Executive will lead the effort to accelerate prospect acquisition by...

  • Account Manager

    1 week ago

    Toledo, United States Georgia-Pacific Full time

    Your Job Georgia-Pacific's Corrugated Packaging division is looking for an Account Manager to support its Corrugated Sheets business and digital print technologies. The Account Manager is responsible for identifying new opportunities and prospects for the sale of corrugated sheets in the Midwest region, and for managing and profitably growing existing...

  • Sales Account Manager

    4 weeks ago

    Toledo, Ohio, United States Sysco Full time

    Sales Account Manager Job SummaryThis outside sales position is responsible for promoting Sysco's products and services, building relationships with new and existing accounts, and helping customers succeed while achieving sales and profit goals.Key Responsibilities:Develop new business, penetrate existing accounts, and minimize lost business to achieve...

  • Corporate Account Manager

    4 weeks ago

    Toledo, Ohio, United States Ecolab Full time

    About the Role:Nalco Water, an Ecolab Company, is seeking a Corporate Account Manager to join its industry-leading sales team. As a key member of our team, you will be responsible for developing and expanding new and existing national accounts in the downstream industry.Key Responsibilities:Develop and expand existing and new national accounts in a...

  • Sales and Account Manager

    3 days ago

    Toledo, Ohio, United States Sysco Full time

    Job SummaryThis is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help customers succeed while achieving sales and profit goals established by the company.Key ResponsibilitiesDevelop new business, penetrate existing accounts, and...

  • Sales Account Manager

    6 months ago

    Toledo, United States American Fidelity Full time

    American Fidelity Assurance is now looking for an Account Manager in your area. Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong, long-term relationships with businesses and develop specific, needs-based recommendations...

  • Account Manager

    3 weeks ago

    Toledo, United States City Wide Facility Solutions Full time

    Job descriptionCity Wide Facility Maintenance in Toledo is searching for an Account Manager who is passionate about driving business growth and personal career development in a vibrant, fast-paced environment. We offer a Comprehensive base salary with an aggressive commission and benefits package for the right individual.Why City-Wide?City Wide Facility...

  • Corporate Account Manager

    4 weeks ago

    Toledo, Ohio, United States Ecolab Full time

    As a key player in the water technology industry, we're seeking a talented individual to join our sales team. The successful candidate will be responsible for developing and expanding national accounts in downstream industry, leveraging their exceptional presentation skills and industry knowledge to drive customer success.What's in it for you?A competitive...

  • Account Manager

    3 weeks ago

    Toledo, United States City Wide Facility Solutions Full time

    Job description City Wide Facility Maintenance in Toledo is searching for an Account Manager who is passionate about driving business growth and personal career development in a vibrant, fast-paced environment. We offer a Comprehensive base salary with an aggressive commission and benefits package for the right individual. Why City-Wide? City Wide Facility...

  • Account Manager

    3 weeks ago

    Toledo, United States City Wide Facility Solutions Full time

    Job descriptionCity Wide Facility Maintenance in Toledo is searching for an Account Manager who is passionate about driving business growth and personal career development in a vibrant, fast-paced environment. We offer a Comprehensive base salary with an aggressive commission and benefits package for the right individual. Why City-Wide? City Wide Facility...

  • Account Manager

    3 weeks ago

    Toledo, United States City Wide Facility Solutions Full time

    Job description City Wide Facility Maintenance in Toledo is searching for an Account Manager who is passionate about driving business growth and personal career development in a vibrant, fast-paced environment. We offer a Comprehensive base salary with an aggressive commission and benefits package for the right individual. Why City-Wide? City Wide Facility...

  • Account Manager

    1 month ago

    Toledo, United States City Wide Facility Solutions Full time

    Job descriptionCity Wide Facility Maintenance in Toledo is searching for an Account Manager who is passionate about driving business growth and personal career development in a vibrant, fast-paced environment. We offer a Comprehensive base salary with an aggressive commission and benefits package for the right individual.Why City-Wide?City Wide Facility...

  • Account Manager Trainee

    4 weeks ago

    Toledo, Ohio, United States Hireverse Full time

    We are seeking a highly motivated and results-driven Junior Account Manager Trainee to join our team at Hireverse. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our esteemed clientele and their customer base.The ideal candidate will possess a positive, can-do attitude, an unwavering...

  • Sales Account Manager

    5 months ago

    Toledo, United States Estes Express Full time

    Job DescriptionJob Summary: Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory Provide reports on the sales activities for a given period of time Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships...

  • Sales Account Manager

    5 months ago

    Toledo, United States Estes Express Full time

    Job DescriptionJob Summary: Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory Provide reports on the sales activities for a given period of time Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer...

  • Accountant

    1 month ago

    Toledo, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an Accountant in the Non-Profit industry, based in Toledo, Ohio. As an Accountant, you will be tasked with managing and analyzing financial information, processing customer credit applications, and maintaining accurate customer credit records. Responsibilities:•...

  • Account Receivable Customer Relations Specialist

    1 month ago

    Toledo, Ohio, United States ANTONIO SOFO & SON Full time

    Job SummaryAs a key member of our collection team, you will play a vital role in facilitating daily collection duties related to Accounts Receivable. Your primary responsibility will be to identify and rectify delinquent accounts through effective communication with the sales team. You will also be responsible for recording financial information and tracking...